00:18:37 Dyllon: Howdy folks! 00:19:24 Drew | WTH Design Studio: hi hi everyone! can't wait for today's challenge! :) 00:19:50 Bryan Howell: Hey folks! 00:21:19 Anna McMillan: Hey hey everyone!!! Welcome in! Excited to start Day 4 with you all! 00:21:20 Cassandra Desrosiers: This has been such an amazing week!! Currently setting up my new Dubsado proposal as I wait 00:21:27 Dyllon: Howdy howdy howdy 00:21:42 Dyllon: Giphy [ID:14cAD9mBjofP5m] [Full message cannot be displayed on this version] 00:21:45 Anna McMillan: Replying to "This has been such a..." That’s amazing to hear!! 00:21:47 Cassandra Desrosiers: Hey hey!! 00:22:18 Dyllon: My name is Mr. Gifs nicknamed from friends in communities. 00:22:20 Dyllon: lol 00:22:53 Cassandra Desrosiers: Giphy [ID:mD8ts82rA0KKDuC9sO] [Full message cannot be displayed on this version] 00:23:02 Dyllon: Hahah love it 00:23:11 Dyllon: Reacted to "Giphy [ID:mD8ts82rA0KKDuC9sO]" with 😂 00:23:27 Dyllon: Giphy [ID:Pn0gCV1oBkr3OUNc21] [Full message cannot be displayed on this version] 00:23:43 Drew | WTH Design Studio: It's been a fantastic week! I feel like I've learned so much already! 00:23:44 Sharon Hobson: Giphy [ID:SbXWheBzVwy08] [Full message cannot be displayed on this version] 00:23:51 Cassandra Desrosiers: Reacted to "Giphy [ID:SbXWheBzVwy08]" with ❤️ 00:23:56 Cassandra Desrosiers: Reacted to "Giphy [ID:SbXWheBzVwy08]" with 🎉 00:23:57 Dyllon: Reacted to "Giphy [ID:SbXWheBzVwy08]" with 😂 00:24:02 Kyle Miller: Reacted to "Giphy [ID:SbXWheBzVwy08]" with 😂 00:24:03 Anna McMillan: Replying to "It's been a fantasti..." That’s amazing to hear!! You’re doing a great job! 00:24:09 Cassandra Desrosiers: Dancing with Cher!! 00:24:23 Cassandra Desrosiers: Reacted to "That’s amazing to hear!! You’re doing a great job!" with ❤️ 00:24:28 Sharon Hobson: I am! 00:24:35 Dyllon: Giphy [ID:nqR6D2BFDFM4gbaCcN] [Full message cannot be displayed on this version] 00:24:42 Sharon Hobson: Reacted to "Giphy [ID:nqR6D2BFDFM4gbaCcN]" with ❤️ 00:25:10 Dyllon: Giphy [ID:eQgyOmHByz68LEEHvk] [Full message cannot be displayed on this version] 00:25:16 Dyllon: Me when I dance 00:25:57 Courtney Harvey: Hey everyone!! 00:26:18 Dyllon: Howdy! 00:26:25 Courtney Harvey: Reacted to "Howdy!" with 🎉 00:26:38 Andrea Lacasse: Day 4 let’s gooooo 00:26:41 Dyllon: It is Hot in Texas Today! 00:26:43 tad: Hi Dyllon! (Dyllon getting a head start) 00:26:44 Anna McMillan: Welcome everyone!!!!! 00:26:50 Dyllon: hahah 00:26:52 Dyllon: never!!!! 00:26:58 Jamie: hey dyllon, you gonna come and sing the song again? 00:27:02 Andrea Lacasse: Reacted to "Welcome everyone!!!!!" with 👍🏼 00:27:13 Courtney Harvey: Reacted to "Welcome everyone!!!!!" with ❤️ 00:27:14 Dyllon: Giphy [ID:gnE4FFhtFoLKM] [Full message cannot be displayed on this version] 00:27:18 Andrea Lacasse: The music is 10/10 00:27:22 Jamie: Reacted to "Giphy [ID:gnE4FFhtFoLKM]" with 😂 00:27:25 Bryan Howell: Reacted to "It's been a fantastic week! I feel like I've learned so much already!" with 👍 00:27:26 Jamie: Ayup peeps o/ 00:27:26 Sharon Hobson: Agree 100% 00:27:35 Dyllon: Giphy [ID:Pioie5F9TGKSWxULdF] [Full message cannot be displayed on this version] 00:27:45 Sharon Hobson: Reacted to "Giphy [ID:Pioie5F9TGKSWxULdF]" with ❤️ 00:27:49 Sharon Hobson: Replying to "Giphy [ID:Pioie5F9TGKSWxULdF]" You beat me 00:27:57 Dyllon: Replying to "Giphy [ID:Pioie5F9TGKSWxULdF]" Giphy [ID:itMjo4Vjk6d7G] [Full message cannot be displayed on this version] 00:28:20 Dyllon: Giphy [ID:hvpU9B74S7CIZhrfLz] [Full message cannot be displayed on this version] 00:28:23 Kyle Miller: Good morning everyone! DAY FOURRR!!! Here is the link to today’s workbook: https://docs.google.com/document/d/1p-BzMQFf-5NuIn87t-Aza1eSl41AafSrKsE7Df4cpmY/copy 00:28:26 Jamie: Giphy [ID:9Q249Qsl5cfLi] 00:28:28 Sara Comer: WOOHOO!! 00:28:38 Andrea Lacasse: So good 00:28:42 Dyllon: You can’t have a bad day with my gifs! 00:28:44 emily | Yofie Creative: That panicked dash to the grocery when you realize you’re out of milk for Zoom-time coffee 15 minutes before the call starts! 00:28:55 Andrea Lacasse: Reacted to "That panicked dash to the grocery when you realize you’re out of milk for Zoom-time coffee!" with 😂 00:28:57 Courtney Harvey: Reacted to "That panicked dash to the grocery when you realize you’re out of milk for Zoom-time coffee!" with 😂 00:28:57 Sharon Hobson: Giphy [ID:XGnH2RGHoCqumsAXpo] [Full message cannot be displayed on this version] 00:29:06 Jamie: Reacted to "You can’t have a bad day with my gifs!" with ❤️ 00:29:13 Ericka: I can’t wait to hear this session! 00:29:14 michele: My son was born on September 21! 00:29:35 Kyle Miller: Here is the workbook link: https://docs.google.com/document/d/1p-BzMQFf-5NuIn87t-Aza1eSl41AafSrKsE7Df4cpmY/copy 00:29:52 Andrea Lacasse: Reacted to "Here is the workbook link: https://docs.google.com/document/d/1p-BzMQFf-5NuIn87t-Aza1eSl41AafSrKsE7Df4cpmY/copy" with 👏🏼 00:30:13 Sharon Hobson: I am a bit behind…but I have a plan!!! 00:30:21 Ericka: Woohoo!!! Great job Michelle! 00:30:21 Drew | WTH Design Studio: Whoaaa go michelle!! 00:30:23 Dyllon: Giphy [ID:ztzGvSQ3RkcdWrgz8d] [Full message cannot be displayed on this version] 00:30:24 Andrea Lacasse: The monthly installments make it easier for clients to say yes 00:30:25 Courtney Harvey: Omg amazing MICHELLE! 00:30:30 Serv Kh - Servkh.com: Lezzz Gooooo 00:30:42 Drew | WTH Design Studio: hey hey great job!!! 00:30:54 Cassandra Desrosiers: So amazing!! 00:30:56 Ericka: Reacted to "The monthly installments make it easier for clients to say yes" with ❤️ 00:31:05 Angela Rolnick: Look at all of these changes!! How inspiring 00:31:05 Serv Kh - Servkh.com: I signed 2 client since Monday and I have a call with another one today after this meeting 00:31:06 Sharon Hobson: I am building my own hub. 00:31:06 Cassandra Desrosiers: Congratulations on the momentum and progress!! 00:31:12 emily | Yofie Creative: Reacted to "I signed 2 client since Monday and I have a call with another one today after this meeting" with 🎉 00:31:12 Angela Rolnick: Replying to "I signed 2 client si..." Nice!! 00:31:13 Courtney Harvey: AMAZING! 00:31:14 Tiegan Benson: Reacted to "I signed 2 client ..." with 🎉 00:31:17 Sharon Hobson: Replying to "I signed 2 client si..." Woo hoo! 00:31:18 Courtney Harvey: Reacted to "I signed 2 client since Monday and I have a call with another one today after this meeting" with ❤️ 00:31:24 Cassandra Desrosiers: This is a lot of work to overhaul your process so I’m proud of everyone!! 00:31:29 Dyllon: Man y’all are doing great things! 00:31:29 Courtney Harvey: NO MORE giving away my cell phone number!!! 00:31:34 Sharon Hobson: Ohhh…just one? 00:31:34 Dyllon: Communication! 00:31:36 Ninoshka: Communication 00:31:38 Myriam Janssen: Scope 00:31:38 Angela Rolnick: No more cell phone! Voxer only! 00:31:38 Jillian- We Grow the Co: Communication and scope! 00:31:38 Sharon Hobson: Scope baby 00:31:39 emily | Yofie Creative: Deadlines 00:31:41 Hailey Campbell: feedback & payments 00:31:41 Whitney Pride: Endless feedback! 00:31:42 Ericka: Deadlines and feedback 00:31:43 Andrea Lacasse: Not letting the project get booked before content is in 00:31:44 Liz Jimenez Agudelo - Handshake Marketing: I feel like everything is getting patched lol 00:31:46 Jeff: Scope creep and deadlines by adjusting payments based on time 00:31:50 Drew | WTH Design Studio: communication & payment plans! 00:31:51 Andrea Lacasse: Reacted to "I feel like everything is getting patched lol" with 😂 00:31:51 Tara Kenny: The communication, and scope, and be clear about timeline and expectations 00:31:51 Stephanie: If it's more than editing a few words it's a project, not hourly 00:31:52 Denise van Abel: Actually follow up on my own communicatin "rules" 00:31:52 Maurice - MediaMaus: deadlines + availability 00:31:56 Claire VanBemmelen: Not putting clients on the calendar until they have ALLLLLLL of their assets to us 00:31:56 Bastian: deadlines and feedback 00:31:58 Nichole Collins: It was one big leak. Now I’m patching the whole dang bucket 00:31:59 Tamsin Hall: Pretty much everything is being revampted 00:32:00 Cassandra Desrosiers: I am implementing my pivots! 00:32:02 Viki: Keeping timeline on track 00:32:03 Serv Kh - Servkh.com: No more low ballers lol 00:32:03 Abby G: All of it 00:32:05 Stephanie: Hi, I'm transcribing this call with my Tactiq AI Extension. https://tactiq.io/r/transcribing 00:32:06 Leonor Jimenez-Ethier: No more: “Go ahead and start working and I will send you the photos later” 00:32:07 Tracey: communication and following contact 00:32:10 Sharon Hobson: Boundaries around scope and pricing! 00:32:14 Andrea Lacasse: Reacted to "No more: “Star working and I will send you the photos later”" with 👏🏼 00:32:24 Kyle Miller: For anyone who missed it earlier, here is the Day 4 Workbook link: https://docs.google.com/document/d/1p-BzMQFf-5NuIn87t-Aza1eSl41AafSrKsE7Df4cpmY/copy 00:33:14 Dyllon: Giphy [ID:6Do13TV1OfOF2] [Full message cannot be displayed on this version] 00:33:16 Sharon Hobson: Woot! 00:33:18 Liz Jimenez Agudelo - Handshake Marketing: Ooooh 00:33:20 Serv Kh - Servkh.com: Ohhhh Woot woot 00:33:21 Tara Kenny: Yay!!! 00:33:21 Drew | WTH Design Studio: oh snap!! 00:33:24 Ericka - the story of [e].: Awesome! 00:33:24 Chelsea Enloe: Good afternoon! 00:33:24 Ninoshka: yayyyy 00:33:24 Serv Kh - Servkh.com: Lezzzz Go. 00:33:26 Bryan Howell: Reacted to "I signed 2 client since Monday and I have a call with another one today after this meeting" with ❤️ 00:33:26 Courtney Harvey: Holy moly!! AMAZING 00:33:26 emily | Yofie Creative: Giphy [ID:gaaEc3g7NQRS8] [Full message cannot be displayed on this version] 00:33:26 Dyllon: Oh goodness. 00:33:27 Ericka - the story of [e].: I want that! 00:33:28 Mollye: shoot I missed the link 00:33:28 Chelsea Enloe: So excited! 00:33:28 Jesse Skinner: awesome 00:33:29 Ninoshka: lets gooo 00:33:31 Sharon Hobson: Need…since I never post. 00:33:32 Andrea Lacasse: mmhmm 00:33:32 Jesse Skinner: this is great 00:33:33 Ericka - the story of [e].: That will be so helpful 00:33:34 Dyllon: Giphy [ID:1fMjj5j2Z7chq] [Full message cannot be displayed on this version] 00:33:37 Bastian: woooow 00:33:37 Courtney Harvey: So so hepful 00:33:38 Cassandra Desrosiers: VERY NICE! 00:33:42 Denise van Abel: Ooh curious! 00:33:43 Liz Jimenez Agudelo - Handshake Marketing: This would be so great! I can create content for others, no problem, but get so stuck for my own business! 00:33:52 Sharon Hobson: I’ve never had a client who wasn’t a referral. 00:33:53 Dyllon: This is awesome! 00:33:56 Angela Rolnick: This is so so great! Anytime I am stuck I immediately pull this up 00:33:56 Jesse Skinner: amazing 00:33:59 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "I’ve never had a client who wasn’t a referral." with ❤️ 00:34:00 Ericka - the story of [e].: Replying to "This would be so gre..." I can relate! 00:34:01 Serv Kh - Servkh.com: Prety Helpful 00:34:02 Jesse Skinner: I need this 00:34:03 Bastian: so smoooth 00:34:07 Sharon Hobson: I need to get my ass out there. 00:34:08 Andrea Lacasse: amazing 00:34:09 Chelsea Enloe: Definitely need this 00:34:09 Bastian: i need this too 00:34:09 Bryan Howell: This is awesome! 00:34:10 Ninoshka: This is so great!! 00:34:10 Angela Rolnick: Replying to "I’ve never had a cli..." Wow, how? 00:34:14 Jesse Skinner: Loveit 00:34:15 Morgan Nash: Wow. 00:34:18 Dyllon: uhhhh 00:34:19 Tiegan Benson: I was thinking about this this morning haha 00:34:20 Ericka - the story of [e].: Me me me! 00:34:21 Bastian: wowzaaa 00:34:21 Emily Yong: sickkk!! 00:34:24 Andrea Lacasse: Replying to "I’ve never had a cli..." same 00:34:24 Jesse Skinner: Reacted to "Definitely need this" with 👍 00:34:26 Morgan Nash: Great Resource. 00:34:26 Dyllon: Shall I not or shall it? 00:34:26 saints: wuu 00:34:27 Tracey: Replying to "I’ve never had a client who wasn’t a referral." so amazing 00:34:30 saints: hey 00:34:32 saints: amazing 00:34:32 Serv Kh - Servkh.com: Replying to "I’ve never had a cli..." @Sharon Hobson you just gotta to the first one and you will never relay on referrals lol 00:34:40 Morgan Nash: Reacted to "hey" with ❤️ 00:34:42 Sharon Hobson: Replying to "I’ve never had a cli..." Lots of friends who think I am good. 20+ years of business. 00:34:42 Denise van Abel: I'm not fast enough for the chat, what does it cost 😂 00:34:43 Liz Jimenez Agudelo - Handshake Marketing: That’s amazing @Sharon Hobson! My business is fairly new and it’s been running 100% from referrals and networking in person. I haven’t taken the plunge to start actually marketing digitally yet but I need to in order to implement this service! 00:34:47 Jesse Skinner: Lets go!!! 00:34:47 Angela Rolnick: Reacted to "Lots of friends who think I am good. 20+ years of business." with ❤️ 00:34:48 Andrea Lacasse: Reacted to "Lots of friends who think I am good. 20+ years of business." with ❤️ 00:34:48 saints: Love that 00:34:53 Sharon Hobson: Reacted to "same" with ❤️ 00:34:55 Mollye: Replying to "That’s amazing @Sharon Hobson! My business is fairly new and it’s been running 100% from referrals and networking in person. I haven’t taken the plunge to start actually marketing digitally yet but I need to in order to implement this service!" Same 00:34:57 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "I'm not fast enough for the chat, what does it cost 😂" with 😂 00:35:00 Andrea Lacasse: Replying to "That’s amazing @Shar..." Same! 00:35:02 Dyllon: Giphy [ID:VFYJXIuuFl6pO] [Full message cannot be displayed on this version] 00:35:02 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I'm not fast enough ..." I feel this hahaha 00:35:06 Jesse Skinner: Replying to "That’s amazing @Sharon Hobson! My business is fairly new and it’s been running 100% from referrals and networking in person. I haven’t taken the plunge to start actually marketing digitally yet but I need to in order to implement this service!" same 00:35:08 Sharon Hobson: Reacted to "@Sharon Hobson you just gotta to the first one and you will never relay on referrals lol" with ❤️ 00:35:09 Andrea Lacasse: Replying to "That’s amazing @Shar..." Social is on my to do list 00:35:11 Ericka - the story of [e].: Reacted to "I'm not fast enough for the chat, what does it cost 😂" with 😂 00:35:13 Jesse Skinner: Reacted to "That’s amazing @Sharon Hobson! My business is fairly new and it’s been running 100% from referrals and networking in person. I haven’t taken the plunge to start actually marketing digitally yet but I need to in order to implement this service!" with 👍 00:35:14 Bryan Howell: Reacted to "That’s amazing @Sharon Hobson! My business is fairly new and it’s been running 100% from referrals and networking in person. I haven’t taken the plunge to start actually marketing digitally yet but I need to in order to implement this service!" with 😯 00:35:17 Serv Kh - Servkh.com: Oh Relationship is a key, of course with not every cleint lol 00:35:23 Bryan Howell: Reacted to "Giphy [ID:VFYJXIuuFl6pO]" with 😂 00:35:26 Sharon Hobson: Reacted to "That’s amazing @Sharon Hobson! My business is fairly new and it’s been running 100% from referrals and networking in person. I haven’t taken the plunge to start actually marketing digitally yet but I need to in order to implement this service!" with ❤️ 00:35:29 Whitney Pride: Social is such a thing. Headache. Stressful. Would be so helpful! 00:35:30 Andrea Lacasse: My best clients were referred from people who already worked with me! 00:35:30 Liz Jimenez Agudelo - Handshake Marketing: Replying to "That’s amazing @Shar..." So good to know I’m not alone haha I’ve been feeling like such a bad marketer! 00:35:31 Tiegan Benson: exponential growth! 00:35:34 Dyllon: Giphy [ID:5ULyQqUK1y2d5bcxCe] [Full message cannot be displayed on this version] 00:35:38 Morgan Nash: I have done 0 social media. 00:35:39 Sharon Hobson: Reacted to "Giphy [ID:5ULyQqUK1y2d5bcxCe]" with 👍 00:35:42 Jesse Skinner: Reacted to "Giphy [ID:5ULyQqUK1y2d5bcxCe]" with 👍 00:35:42 Leonor Jimenez-Ethier: Yes!! That is so important , referrals. :) 00:35:43 Ericka - the story of [e].: I normally get referrals, but I want to find creative ways to keep more of my clients 00:35:45 Andrea Lacasse: Replying to "I have done 0 social..." I feel this 00:35:49 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "Social is such a thing. Headache. Stressful. Would be so helpful!" with 👍 00:35:53 Andrea Lacasse: Replying to "I normally get refer..." same 00:35:55 Jesse Skinner: Replying to "I have done 0 social media." same 00:35:57 Sharon Hobson: Just don’t ask me to do LinkedIn…yuck 00:36:00 Tiegan Benson: Replying to "I have done 0 soci..." same lol 00:36:03 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I normally get refer..." Yeah exactly 00:36:05 Dyllon: I had to build a scheduler to do posting for LinkedIn 00:36:10 Andrea Lacasse: Reacted to "Just don’t ask me to do LinkedIn…yuck" with 😂 00:36:12 Jesse Skinner: Reacted to "Just don’t ask me to do LinkedIn…yuck" with 😂 00:36:13 Serv Kh - Servkh.com: Replying to "I normally get refer..." Its easy, once you do it you woudl never only rely on referrals 00:36:15 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I have done 0 social..." Same here! I have handles set apart, but that’s it. Zero posts so far! 00:36:16 Serv Kh - Servkh.com: Replying to "I normally get refer..." Happy to help 00:36:21 Tiegan Benson: 2 weeks max of support 00:36:21 Dyllon: Yes I build things 00:36:31 Courtney Harvey: LOL this lesson is on fire 00:36:33 Dyllon: Giphy [ID:NTur7XlVDUdqM] [Full message cannot be displayed on this version] 00:36:38 Courtney Harvey: Reacted to "Giphy [ID:NTur7XlVDUdqM]" with 😂 00:36:38 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Just don’t ask me to..." Oooh curious. Why not? LInkedIn is the one that doesn’t give the ick as much as the rest of social platforms 00:36:39 Kyle Miller: Reacted to "Giphy [ID:NTur7XlVDUdqM]" with 😂 00:36:39 Whitney Pride: Reacted to "My best clients were referred from people who already worked with me!" with 👍 00:36:40 Andrea Lacasse: Replying to "I normally get refer..." Not easy for me unfortunately..I have two little kids and barely time to film in silence let alone edit reels 00:36:42 Mollye: Reacted to "Giphy [ID:NTur7XlVDUdqM]" with 😂 00:36:42 Jamie: Reacted to "Giphy [ID:NTur7XlVDUdqM]" with 😂 00:36:43 Sharon Hobson: I love that you build things…so cool! 00:36:45 Jesse Skinner: Reacted to "Giphy [ID:NTur7XlVDUdqM]" with 😂 00:36:57 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "Not easy for me unfortunately..I have two little kids and barely time to film in silence let alone edit reels" with ❤️ 00:37:00 Tiegan Benson: Replying to "I had to build a s..." cool, I want to do the same 00:37:03 Morgan Nash: Reacted to "Not easy for me unfortunately..I have two little kids and barely time to film in silence let alone edit reels" with ❤️ 00:37:03 Jesse Skinner: Great work flow 00:37:10 Dyllon: Replying to "I love that you buil..." Yeah haha hit me up on email or something and I talk more about it dyllon@pcdesignstx.com 00:37:12 Angela Rolnick: I am excited about this one! I feel like there are going to be a lot of great nuggets 00:37:21 Angela Rolnick: Replying to "I had to build a sch..." Tell me more 00:37:21 Jesse Skinner: Reacted to "I am excited about this one! I feel like there are going to be a lot of great nuggets" with 👍 00:37:22 Andrea Lacasse: Reacted to "I am excited about this one! I feel like there are going to be a lot of great nuggets" with ❤️ 00:37:23 Naz Gökkaya: Saying see you again soon to a client feels impossible lol 00:37:27 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I normally get refer..." @Andrea Lacasse so relatable. If it’s not the season for it, that’s okay. Seasons change and evolve ❤️ 00:37:33 Denise van Abel: I also had "See you never" clients ;) 00:37:36 Jesse Skinner: Love that process 00:37:40 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I love that you buil..." @dyllon builds ALL the things! 00:37:40 Dyllon: Here is my email dyllon@pcdesignstx.com 00:37:44 Jamie: Replying to "I love that you build things…so cool!" I'm using one of his products, he really takes the time to build it right and listen to feedback 00:37:45 Whitney Pride: I set up dated reminders in my honeybook to keep up with clients. Will automate some too 00:37:47 Dyllon: Reacted to "@dyllon builds ALL t..." with 😂 00:37:48 Ericka - the story of [e].: Love that “See you again soon”! 00:37:53 Andrea Lacasse: Replying to "I normally get refer..." @Liz Jimenez Agudelo - Handshake Marketing YES. I need to find a way to post that works for me. It might not be reels. It might be carousels or something else…just haven’t found “it” yet 00:37:53 Reed Steinmetz: There is ALWAYS follow up work since the vision of the final website hardly ever perfect... 00:37:55 Dyllon: Replying to "I love that you buil..." Giphy [ID:PSzIDB0AUA9ag] [Full message cannot be displayed on this version] 00:37:55 Chelsea Enloe: Replying to "2 weeks max of suppo..." How has the 2 weeks been for you? 00:38:05 Tiegan Benson: client relationship nurturing - Adobe Digital Marketing Professional course on Coursera 00:38:11 Ericka - the story of [e].: No they don’t, they need our help 00:38:13 Andrea Lacasse: I want to update all my clients websites but I struggle to find a price that works for people who don’t need a lot of updates... 00:38:21 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I normally get refer..." @Andrea Lacasse btw, carousels are trending on Insta ;) go for it! 00:38:21 Sharon Hobson: Reacted to "@dyllon builds ALL the things!" with 👍 00:38:24 Naz Gökkaya: Replying to "I set up dated reminders in my honeybook to keep up with clients. Will automate some too" @Whitney PrideThis is actually such a good idea! Have you had any positive outcomes from keeping in touch? 00:38:30 Sharon Hobson: Replying to "I love that you buil..." OOh. 00:38:32 Leonor Jimenez-Ethier: Reacted to "I had to build a scheduler to do posting for LinkedIn" with ❤️ 00:38:33 Andrea Lacasse: Replying to "I normally get refer..." @Liz Jimenez Agudelo - Handshake Marketing love love love carousels. That might be what I try 00:38:35 Ericka - the story of [e].: It was always to find out how much to charge for those changes 00:38:36 Jesse Skinner: zoom glich 00:38:37 Serv Kh - Servkh.com: Every quarter I text them to see hwo are they doing and if they need help wiht anythign, so far 3 of them converted to monthly retianer for website maintnance 00:38:41 Morgan Nash: Omg yes, that is how I feel! 00:38:45 saints: Yesss! 00:38:48 emily | Yofie Creative: I have avoided websites for the most part because I love that print items are FINISHED at one point, but this is so true 00:38:51 Dyllon: Giphy [ID:NkW4LM727h1U4] [Full message cannot be displayed on this version] 00:38:52 Morgan Nash: NEVER ENDING! 00:38:55 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I normally get refer..." @Andrea Lacasse and you’re totally speaking my language…my kids aren’t the holdback for me though…they’re 12 & 14 now… but I feel you! 00:38:57 Tracey: that awsume 00:39:04 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "@Liz Jimenez Agudelo - Handshake Marketing love love love carousels. That might be what I try" with ❤️ 00:39:05 Courtney Harvey: Yes, 100%!!! 00:39:06 saints: Replying to "Giphy [ID:NkW4LM727h1U4]" hahaha 00:39:09 tad: Smart dad! 00:39:09 Claire VanBemmelen: I need all of them to come back so they don't ruin my beautiful work on their own! 00:39:17 Jesse Skinner: I love repeat customers 00:39:18 Andrea Lacasse: Replying to "I need all of them t..." SAME HAHA 00:39:21 Jesse Skinner: Upsells 00:39:22 Denise van Abel: I struggle with this, because I do updates and backups for 6 months after delivery. (shorter now) but what if they will do it themself, do you also explain it to them. I don't think they understand what could go wrong 00:39:23 saints: I love that 00:39:26 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "I'm using one of his products, he really takes the time to build it right and listen to feedback" with ❤️ 00:39:26 Mollye: Replying to "I need all of them to come back so they don't ruin my beautiful work on their own!" 100% 00:39:27 Chelsea Enloe: Does anyone build longer support contracts in already? 00:39:37 Jesse Skinner: No 00:39:37 Andrea Lacasse: Replying to "I need all of them t..." I just want it to not break! 00:39:41 Tiegan Benson: Do yall include updates in your maintenance and support plans? 00:39:43 Claire VanBemmelen: We have a quarterly care package but I'm so curious how YOU offer your ongoing support bailey 00:39:45 Serv Kh - Servkh.com: Replying to "Does anyone build lo..." I do 00:39:48 Serv Kh - Servkh.com: Replying to "Does anyone build lo..." lol 00:39:48 Jesse Skinner: Need to do that 00:39:49 saints: Replying to "Does anyone build lo..." I do 00:40:03 Mollye: This lesson is my jam! 00:40:03 Tracey: 100% 00:40:09 Tiegan Benson: exponential growth! 00:40:11 Jesse Skinner: Referrals, Referrals 00:40:13 Claire VanBemmelen: Replying to "Do yall include upda..." We provide 2 hours of work per quarter and then hourly support at a discount for return customers 00:40:14 Jesse Skinner: Love it 00:40:20 Angela Rolnick: I am terrible at asking for referrals. So bad 00:40:21 Whitney Pride: Replying to "I set up dated remin..." I’m a new business so not enough time has passed to see but a couple of clients have felt comfortable to reach out and ask questions so I think when they are ready for updates and such, they will definitely reach back out. 00:40:21 Tiegan Benson: Not MLMs! bad experience with those lol 00:40:22 Andrea Lacasse: Very curious what everyone does for maintenance plans and what they charge. I live in the northeast $$$ and I can’t be offering cheap plans over here… 00:40:24 Sharon Hobson: I have ADHD and I am a quick start. I want to build it fast and then say bye! I need someone to do updates I think. 00:40:25 Ericka - the story of [e].: I love talking about websites. My business is graphic design and more of my clients have been wanting websites, so this has been a very helpful training. 00:40:26 Whitney Pride: Reacted to "@Whitney PrideThis is actually such a good idea! Have you had any positive outcomes from keeping in touch?" with 👍 00:40:27 Jesse Skinner: Extra Money 00:40:33 Tracey: referal is way to build 00:40:37 tad: We doing essential oils now? 00:40:47 Dyllon: Oh damn I gotta catch up! 00:40:55 Tiegan Benson: Replying to "I am terrible at a..." same, I feel so awkward being direct about it 00:40:57 Naz Gökkaya: Replying to "I set up dated reminders in my honeybook to keep up with clients. Will automate some too" Ouuh I think I might try this as well, thank you so much!! 00:40:57 Whitney Pride: How long is taking people to see the referrals starting coming in and flowing consistently? I’m a new biz 00:41:04 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Do yall include upda..." I do. I include 1-2 hours of simple content updates depending on the needs of the client. But am very clear what’s considered a monthly maintenance update and what’s an ad-hoc service for further web design 00:41:06 Whitney Pride: Reacted to "Ouuh I think I might try this as well, thank you so much!!" with ❤️ 00:41:09 Angela Rolnick: Replying to "Oh damn I gotta catc..." I am missing the Dyllon gifs 00:41:10 Chelsea Enloe: Replying to "I set up dated remin..." This is a great idea 00:41:23 Angela Rolnick: Replying to "I am terrible at ask..." Yeah, I need to do it more and I just don’t. 00:41:27 Jesse Skinner: Replying to "Do yall include updates in your maintenance and support plans?" Need to do that 00:41:27 Whitney Pride: Reacted to "This is a great idea" with ❤️ 00:41:29 Serv Kh - Servkh.com: Replying to "We have a quarterly ..." I personally explain them on they one of the ONbariding call and most of the time they dont choose the poackage and when they reach out for edit or updating I charge them hourly so sometimes they end up sepdnig more.. thats where I turn themn into monhtly 00:41:29 Tracey: do anyone give discount for referals 00:41:30 Bastian: we love referrals 00:41:39 Sharon Hobson: Referrals are great but so random. I want to target specific people I really want to work with. 00:41:40 Courtney Harvey: Looooove this 00:41:43 Jesse Skinner: Reacted to "we love referrals" with ❤️ 00:41:45 Chelsea Enloe: Replying to "do anyone give disco..." We haven’t, but we have considered adding it in. 00:41:51 Andrea Lacasse: Replying to "Referrals are great ..." Yeah not all referrals are right fit... 00:41:51 Angela Rolnick: Reacted to "I set up dated reminders in my honeybook to keep up with clients. Will automate some too" with ❤️ 00:41:53 Dyllon: Giphy [ID:bNoys492bshVOKlu7y] [Full message cannot be displayed on this version] 00:41:54 Bastian: Antworten an "do anyone give dis..." would love to know that too 00:41:57 Jesse Skinner: Replying to "do anyone give discount for referals" I have not 00:42:05 Dyllon: Giphy [ID:xT0xeGSim7Mdkc2Wru] [Full message cannot be displayed on this version] 00:42:13 Bastian: Antworten an "do anyone give dis..." I guess it would make sense 00:42:13 Tiegan Benson: Replying to "Referrals are grea..." yeah, so referrals are toxic for sure 00:42:18 Morgan Nash: Reacted to "Yeah not all referrals are right fit..." with ❤️ 00:42:22 Serv Kh - Servkh.com: Replying to "do anyone give disco..." I have done it, 10% max 00:42:23 Ericka - the story of [e].: Yes, I’m a blossomers from now on, new term…lol! 00:42:24 Dyllon: Giphy [ID:MiNZbAPfqWBmmpKIKP] [Full message cannot be displayed on this version] 00:42:26 Jesse Skinner: Yes, easy client to work with 00:42:27 Andrea Lacasse: Referrals from past clients are almost always warm! Easier to sell them 00:42:35 Tracey: I like the quarterly care package 00:42:36 Chelsea Enloe: Replying to "Referrals from past ..." 100% 00:42:38 Dyllon: Giphy [ID:l2YWzcnnPFGF7SOYg] [Full message cannot be displayed on this version] 00:42:39 Jesse Skinner: Reacted to "Referrals from past clients are almost always warm! Easier to sell them" with 👍 00:42:40 Claire VanBemmelen: Replying to "do anyone give disco..." We give a 10% kickback! If they become a return customer, the kickback only counts for the first project total 00:42:43 Angela Rolnick: Replying to "We have a quarterly ..." Oh this is interesting. I do an offboarding gift. Curious what you do for a quarterly care package 00:42:51 Andrea Lacasse: STOP NOT THE IRISH GOODBYE 00:42:52 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Very curious what ev..." I include anywhere from 30 mins to 2 hrs of content updates, plug-in updates, weekly backups, and an auto-updating privacy policy for compliance, plus tech support by email - this can be from a set number of inquiries to unlimited so the prices do vary! Oh and I also include quarterly strategy sessions, this helps with creating more work for us and more impact for them! 00:42:52 Jesse Skinner: Replying to "Referrals from past clients are almost always warm! Easier to sell them" Exactly 00:42:52 Sharon Hobson: Giphy [ID:CqKllBg5fEi8U] [Full message cannot be displayed on this version] 00:42:56 Dyllon: Giphy [ID:jUwpNzg9IcyrK] [Full message cannot be displayed on this version] 00:42:56 Mollye: Reacted to "Oh this is interesting. I do an offboarding gift. Curious what you do for a quarterly care package" with ❤️ 00:42:58 Ericka - the story of [e].: Yes, all the momentum slows down 00:43:00 Courtney Harvey: Yes I’ve done this before honestly!! 00:43:01 Naz Gökkaya: This feels a little too much like me... 00:43:04 Angela Rolnick: Replying to "Giphy [ID:xT0xeGSim7Mdkc2Wru]" Thank you for filling my cup 00:43:05 Tiegan Benson: Replying to "Yes, I’m a blosso..." me too! starting fresh from bad experiences 00:43:09 Courtney Harvey: Reacted to "Giphy [ID:xT0xeGSim7Mdkc2Wru]" with 😂 00:43:15 Sharon Hobson: Right. I have trouble letting go. 00:43:16 Courtney Harvey: Reacted to "Yes, I’m a blossomers from now on, new term…lol!" with ❤️ 00:43:18 Jesse Skinner: Reacted to "Yes, I’m a blossomers from now on, new term…lol!" with ❤️ 00:43:22 Angela Rolnick: Reacted to "Giphy [ID:l2YWzcnnPFGF7SOYg]" with 😂 00:43:23 Courtney Harvey: Right! 00:43:26 Jesse Skinner: Reacted to "Right. I have trouble letting go." with 👍 00:43:27 Ninoshka: True 00:43:30 Dyllon: @Sharon Hobson did you get my email? 00:43:33 Andrea Lacasse: I offer more services but I feel like I don’t offer them CONFIDENTLY or make it easy for the client to book them.... 00:43:33 Jesse Skinner: True 00:43:46 Liz Jimenez Agudelo - Handshake Marketing: Replying to "do anyone give disco..." No…but I have sent a thank you gift in the past. A gift card for coffee or a free quick service or resource 00:43:48 Sharon Hobson: Replying to "@Sharon Hobson did y..." I was too busy watching the Gifs 00:43:54 Denise van Abel: I used to. Now they can buy prepaid hour-card (10 is cheaper than 3 for example. I use to included half year backups and updates. 00:43:54 Whitney Pride: Literally just got a referral from a client I just finished up!! 00:43:57 Jamie: Reacted to "I was too busy watching the Gifs" with 😂 00:43:59 Angela Rolnick: Replying to "Referrals from past ..." 100% 00:44:00 Andrea Lacasse: Reacted to "Literally just got a referral from a client I just finished up!!" with 👏🏼 00:44:02 Jesse Skinner: Great point 00:44:03 Dyllon: Replying to "@Sharon Hobson did y..." dyllon@pcdesignstx.com 00:44:06 David Byrd - Personal Web Solutions: Lol sounds like a bad breakup 00:44:11 saints: yes 00:44:12 Chelsea Enloe: Reacted to "yes" with 😂 00:44:15 Jesse Skinner: yes 00:44:18 Jesse Skinner: Reacted to "yes" with 😂 00:44:22 Jesse Skinner: Reacted to "Lol sounds like a bad breakup" with 😂 00:44:29 Sharon Hobson: Replying to "@Sharon Hobson did y..." Not yet 00:44:31 Sharon Hobson: Replying to "@Sharon Hobson did y..." Weird 00:44:36 Angela Rolnick: Reacted to "Literally just got a referral from a client I just finished up!!" with 👏 00:44:40 Claire VanBemmelen: Replying to "Referrals are great ..." We try to get in "the room" of the audience we are targeting (which is authors and speakers) and all of them need sites for their books and stage offerings... so it's an easy audience that loves to refer their author friend to us 00:44:40 Tiegan Benson: Kind of like lead nurturing, but with a previous client 00:44:50 Jeff: Replying to "Do yall include upda..." I am doing unlimited updates to existing pages but time based depending on the plan. So 4-5 days per request, 2-3 days for next tier, 1 day for top tier. 00:44:55 Dyllon: Replying to "@Sharon Hobson did y..." Sent! 00:44:56 Jesse Skinner: then ask for the google review 00:44:56 Naz Gökkaya: I have such a hard time trying to find a balance between these two. I feel like I come across too sharp and when I try to soften it up it becomes too soft that boundries just go out the window 00:45:03 Andrea Lacasse: Replying to "Do yall include upda..." @Jeff unlimited?! 00:45:07 emily | Yofie Creative: Replying to "do anyone give disco..." @Liz Jimenez Agudelo - Handshake Marketing I have done this too. Defnitely different models, though—one is a surprise gesture that builds that relationship more and the other is a financial incentive 00:45:09 Liz Jimenez Agudelo - Handshake Marketing: I’ve been very blessed that the majority of my clients have turned into monthly clients through different services Mind you, I don’t lead with websites. I lead with marketing strategy and then website work becomes an add-on 00:45:10 Dyllon: Giphy [ID:UqZ4imFIoljlr5O2sM] [Full message cannot be displayed on this version] 00:45:10 Sharon Hobson: Replying to "I have such a hard t..." right 00:45:13 Andrea Lacasse: Replying to "Do yall include upda..." Very curious how that actually works... 00:45:15 Jesse Skinner: Always ask!!!! 00:45:23 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "@Liz Jimenez Agudelo - Handshake Marketing I have done this too. Defnitely different models, though—one is a surprise gesture that builds that relationship more and the other is a financial incentive" with ❤️ 00:45:31 Sharon Hobson: Wow, this chat is poppin' 00:45:35 Dyllon: Giphy [ID:l2Je4rm0DCduJ6QJG] [Full message cannot be displayed on this version] 00:45:39 Chelsea Enloe: Reacted to "I am doing unlimited updates to existing pages but time based depending on the plan. So 4-5 days per request, 2-3 days for next tier, 1 day for top tier." with 👍 00:45:41 saints: Right 00:45:55 Claire VanBemmelen: Replying to "Wow, this chat is po..." Its so hard to keep up and I love seeing what everyone is doing with their clients 00:45:56 Jesse Skinner: This processes are so easy to use. 00:46:00 Jillian- We Grow the Co: I am so excited because I'm closing out a branding project today! 00:46:03 Chelsea Enloe: This is great 00:46:05 Andrea Lacasse: Reacted to "I am so excited because I'm closing out a branding project today!" with 🎉 00:46:05 Tiegan Benson: build that relationship! 00:46:06 Ericka - the story of [e].: Nice. I love the idea of voice notes 00:46:08 Sharon Hobson: @Dyllon - got it! 00:46:09 Viki: Dyllon your gifs are really distracting and unnecessary imo 00:46:10 Liz Jimenez Agudelo - Handshake Marketing: Yes! Using voice notes or looms has been so great for connecting with people more authentically! 00:46:11 saints: Love Voice notes 00:46:16 Mollye: Reacted to "Yes! Using voice notes or looms has been so great for connecting with people more authentically!" with 👍 00:46:17 Dyllon: I need an offsite gif library lol that I can just drag in 00:46:19 Andrea Lacasse: Reacted to "Yes! Using voice notes or looms has been so great for connecting with people more authentically!" with ❤️ 00:46:25 Andrea Lacasse: Reacted to "Love Voice notes" with ❤️ 00:46:25 Mollye: Reacted to "I need an offsite gif library lol that I can just drag in" with 😂 00:46:28 Jesse Skinner: Reacted to "I need an offsite gif library lol that I can just drag in" with 😂 00:46:32 Dyllon: Q: Can you use voxer on mac? 00:46:41 Naz Gökkaya: Voice notes would take me ages while I'm trying to get the perfect take:/ 00:46:41 Jesse Skinner: I think so 00:46:46 emily | Yofie Creative: Replying to "Do yall include upda..." @Andrea Lacasse The idea is you have a continual rolling list of items to do, and each will take that number of days, so you can get in a new request in X days, based on the tier 00:46:46 Jeff: Replying to "Do yall include upda..." Yes. So far it hasn’t been a problem. If they give me 3 requests, at lowest tier, it would take 4-5 days per request. Got the idea from one of Josh Hall’s podcast guests. 00:46:56 Dyllon: Giphy [ID:IcGkqdUmYLFGE] [Full message cannot be displayed on this version] 00:47:06 Mollye: Clients are part of the team too 00:47:16 Whitney Pride: Reacted to "Clients are part of the team too" with ❤️ 00:47:16 Andrea Lacasse: Replying to "Do yall include upda..." So it doesn’t actually take you that long? You just tell the client that it does? 00:47:17 Naz Gökkaya: Replying to "Q: Can you use voxer on mac?" Yes, as far as I know 00:47:18 Tiegan Benson: Reacted to "Clients are part o..." with ❤️ 00:47:19 Chelsea Enloe: Replying to "Clients are part of ..." This is good! 00:47:28 emily | Yofie Creative: Replying to "Q: Can you use voxer..." I use my iPhone with Voxer 00:47:29 Dyllon: That right there is the best thing ever⁄ [Full message cannot be displayed on this version] 00:47:31 Ericka - the story of [e].: I love when people reply quickly 00:47:31 Naz Gökkaya: Reacted to "Clients are part of the team too" with 👏 00:47:36 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Voice notes would ta..." Aww...just treat it like a phone conversation. It’s ok to get flustered or stutter…it just makes you human and this goes a long way in this era of AI! 00:47:38 Andrea Lacasse: Replying to "I love when people r..." Love a responsive client 00:47:38 Jesse Skinner: Yes, you have to use google chrome in the browser for voxer 00:47:39 Sharon Hobson: Replying to "Q: Can you use voxer..." Me too…IPhone. 00:47:46 Leonor Jimenez-Ethier: Replying to "Q: Can you use voxer..." Yes. I texted yesterday. It opened as a website page. 00:48:00 Andrea Lacasse: This is the part I’m missing. A on-going offer... 00:48:08 Leonor Jimenez-Ethier: Reacted to "Aww...just treat it like a phone conversation. It’s ok to get flustered or stutter…it just makes you human and this goes a long way in this era of AI!" with ❤️ 00:48:20 Dyllon: Reacted to "Yes. I texted yester..." with 😂 00:48:23 Dyllon: Reacted to "Yes. I texted yester..." with 👍 00:48:24 Liz Jimenez Agudelo - Handshake Marketing: Replying to "This is the part I’m..." Do you include hosting and maintenance? 00:48:27 Mollye: Looking forward to how you capture reviews 00:48:28 emily | Yofie Creative: Replying to "Voice notes would ta..." Free Voxer doesn’t let you re-record it! 00:48:31 Angela Rolnick: I like the review in the trello board and asking again for onboarding. That is great 00:48:35 saints: Im missing this so bad 00:48:36 Sharon Hobson: Replying to "This is the part I’m..." Me too. I kinda run away at the end. 00:48:39 Chelsea Enloe: Do you ever follow up for a review if they didn’t give one the first time? 00:48:40 Andrea Lacasse: Replying to "This is the part I’m..." No client has their own hosting I don’t want to deal with that but I need to offer maintenance 00:48:42 Jeff: Replying to "Do yall include upda..." Yes they aren’t big updates usually so it doesn’t take long but it gives me lead time in case I’m busy. But it works because I got away from X updates per time period. 00:48:43 Jesse Skinner: Great close out process 00:48:45 Dyllon: Replying to "Voice notes would ta..." @emily | Yofie Creative [Full message cannot be displayed on this version] 00:48:46 Ericka - the story of [e].: Do we have a template for this. Or what we could say? 00:48:51 Naz Gökkaya: Replying to "Voice notes would take me ages while I'm trying to get the perfect take:/" @Liz Jimenez Agudelo - Handshake Marketing Thank you so much!! I just feel like I can't always make my tone right and I feel like I might sound mean... 00:48:52 Nichole Collins: Does anyone send testimonial surveys? 00:48:52 saints: Replying to "This is the part I’m..." same 00:48:55 Naz Gökkaya: Reacted to "Aww...just treat it like a phone conversation. It’s ok to get flustered or stutter…it just makes you human and this goes a long way in this era of AI!" with ❤️ 00:49:02 Ericka - the story of [e].: Reacted to "No client has their own hosting I don’t want to deal with that but I need to offer maintenance" with 👍🏽 00:49:02 emily | Yofie Creative: Replying to "Voice notes would ta..." @Dyllon Nah, it’s helpful in keeping it real and getting it DONE 00:49:04 saints: Replying to "Does anyone send tes..." Not yet 00:49:08 Andrea Lacasse: Replying to "This is the part I’m..." I don’t run away but I help a lot of new businesses and some just don’t have the cash flow to justify ongoing retainer type work 00:49:08 Dyllon: Replying to "Do yall include upda..." I include hours for updates in my care plan 00:49:12 Whitney Pride: I do a short feedback questionnaire for my constructive learning and feedback and then an email with a google review link. I’m wondering if it’s overkill though. 00:49:19 saints: Reacted to "I do a short feedback questionnaire for my constructive learning and feedback and then an email with a google review link. I’m wondering if it’s overkill though." with 👍 00:49:20 Jesse Skinner: Reacted to "I do a short feedback questionnaire for my constructive learning and feedback and then an email with a google review link. I’m wondering if it’s overkill though." with 👍 00:49:30 Dyllon: Replying to "Does anyone send tes..." I send it through something called The EzGBP 00:49:31 saints: Replying to "I do a short feedbac..." Sounds good 00:49:31 Ericka - the story of [e].: Yes, because that seems it can be overwhelming for the designer 00:49:44 Dyllon: Replying to "Does anyone send tes..." Https://theezgbp.com 00:49:55 Andrea Lacasse: Replying to "Do yall include upda..." interesting 00:49:55 saints: Right! 00:49:55 Sharon Hobson: Oh yeah…what the support period is for …make my logo bigger and change the colours. 00:50:02 Andrea Lacasse: Replying to "Oh yeah…what the sup..." HAHA 00:50:06 Mollye: Reacted to "Oh yeah…what the support period is for …make my logo bigger and change the colours." with 😂 00:50:11 Maurice - MediaMaus: I forget a lot to ask for reviews, can I still ask for reviews even when it's been a while ago? 00:50:12 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Voice notes would ta..." @Naz Gökkaya just own it! Start with a “hello name” and end it with a warm exit like, “It’s been such a pleasure to help you grow your business. I look forward to the next time we get to work together” something like that. Make it your own. If you’re a more direct person, that’s ok, you should be who you are - people will appreciate that over you trying to be someone you’re not! 00:50:14 Andrea Lacasse: Literally what is functionality hahaha 00:50:19 Jesse Skinner: clear expectation for support, love it 00:50:19 Jamie: Replying to "Do yall include updates in your maintenance and support plans?" I have 2 different "hosting & care" packages, both include hosting, maintenance and different numbers of hours for updates depending on the level they want to pay per month. 00:50:20 saints: hahaha 00:50:23 Naz Gökkaya: Reacted to "Oh yeah…what the support period is for …make my logo bigger and change the colours." with 😂 00:50:29 Sharon Hobson: Reacted to "Literally what is functionality hahaha" with 😂 00:50:30 Naz Gökkaya: Reacted to "@Naz Gökkaya just own it! Start with a “hello name” and end it with a warm exit like, “It’s been such a pleasure to help you grow your business. I look forward to the next time we get to work together” something like that. Make it your own. If you’re a more direct person, that’s ok, you should be who you are - people will appreciate that over you trying to be someone you’re not!" with ❤️ 00:50:31 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "No client has their own hosting I don’t want to deal with that but I need to offer maintenance" with 👍🏽 00:50:31 emily | Yofie Creative: Replying to "Do yall include upda..." @Dyllon hours is always difficult because they have no idea how long something takes though 00:50:31 Ericka - the story of [e].: I will have to definitely specify 00:50:36 Dyllon: If you put reviews in the email templates and launch pack its easy 00:50:39 Andrea Lacasse: Replying to "I will have to defin..." same 00:50:40 Ericka - the story of [e].: They barely understand sometimes 00:50:42 Whitney Pride: Reacted to "Sounds good" with 👍 00:50:47 Denise van Abel: If there are any issues like this after going live, I Always feel really bad about it :| Like I have to gift them something to make up 00:50:52 saints: They never get it haha 00:50:53 Dyllon: Giphy [ID:M7GJGPRlzvSEw] [Full message cannot be displayed on this version] 00:50:57 Liz Jimenez Agudelo - Handshake Marketing: Replying to "This is the part I’m..." Maintenance is sooo easy! It’s an easy add-on, it’s a no-brainer, and really low cost for you, so it’s quite profitable 00:50:58 Sharon Hobson: I guess I am not getting away from doing videos am I? 00:50:59 emily | Yofie Creative: Replying to "Do yall include upda..." @Jeff Thanks for reminding me of this model! 00:51:00 Jamie: Replying to "Do yall include updates in your maintenance and support plans?" you can provide some examples of what can be done update wise for that package 00:51:08 saints: Those are key 00:51:13 Dyllon: AHAHAH Josh Hall! 00:51:14 Andrea Lacasse: For the new and small businesses I help I know training videos will be huge 00:51:18 Jesse Skinner: less questions, make your life easy 00:51:19 Ericka - the story of [e].: Yes, a way to help themselves, but my clients usually like the hands on. 00:51:23 Emily Yong: Reacted to "AHAHAH Josh Hall!" with ❤️ 00:51:32 Naz Gökkaya: Replying to "Voice notes would take me ages while I'm trying to get the perfect take:/" @Liz Jimenez Agudelo - Handshake Marketing Thank you so so so much for this!! Just took a screenshot of this, definetly gonna try this as an exercise after this!! :D 00:51:33 Sharon Hobson: I need them to edit! 00:51:34 Reed Steinmetz: Training Videos: tech is changing so fast, I’m worried about this being a full-time job, to keep videos accurate over time… 00:51:36 Dyllon: Giphy [ID:dAj9IBeCLaGmRlSkju] [Full message cannot be displayed on this version] 00:51:41 Ericka - the story of [e].: My clients are afraid they will make mistakes 00:51:42 saints: Do you use Claude to make websites? 00:51:45 Andrea Lacasse: Replying to "Training Videos: tec..." honestly 00:51:48 Jamie: Reacted to "I send it through something called The EzGBP" with 👍 00:51:48 Jesse Skinner: Reacted to "My clients are afraid they will make mistakes" with 👍 00:51:50 Andrea Lacasse: Replying to "My clients are afrai..." same 00:51:53 saints: Anyone uses Claude to create their websites? 00:51:57 Ericka - the story of [e].: Reacted to "same" with 👍🏽 00:51:58 Jamie: Reacted to "Giphy [ID:M7GJGPRlzvSEw]" with 😂 00:52:00 Dyllon: Replying to "Do you use Claude to..." I have it come up with a design that I can use as reference 00:52:01 Tiegan Benson: Replying to "Do you use Claude ..." all the time, and plugins and blocks haha 00:52:11 Sharon Hobson: Replying to "Do you use Claude to..." @Dyllon Me too 00:52:15 Jesse Skinner: Replying to "Do you use Claude to make websites?" yes for ideas and sections 00:52:16 Dyllon: Replying to "Do you use Claude to..." @Tiegan Benson [Full message cannot be displayed on this version] 00:52:16 Tom Wyman: (automated) I’m capturing our notes and recording with Fathom. Let me know if you’d like me to share them, or if you prefer I turn it off. 00:52:23 Tiegan Benson: Replying to "Do you use Claude ..." claude design is create, I have all my templates in it 00:52:29 Dyllon: Giphy [ID:3ohc0Rnm6JE0cg0RvG] [Full message cannot be displayed on this version] 00:52:30 Liz Jimenez Agudelo - Handshake Marketing: This has been a big conversation lately…I keep coming across clients who are panicking because they’re not renewing with their previous webmaster (usually agencies) and that means losing their website because everything was leased to them, they didn’t actually own their website etc. I get it’s a business move…but it feels icky to me. I think the business owner should own their website, too! 00:52:34 Jesse Skinner: Reacted to "(automated) I’m capturing our notes and recording with Fathom. Let me know if you’d like me to share them, or if you prefer I turn it off." with 👍 00:52:39 saints: If you use Claude you create a CMS for your clients? 00:52:39 Jesse Skinner: Reacted to "Giphy [ID:3ohc0Rnm6JE0cg0RvG]" with 😂 00:52:46 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "@Liz Jimenez Agudelo - Handshake Marketing Thank you so so so much for this!! Just took a screenshot of this, definetly gonna try this as an exercise after this!! :D" with ❤️ 00:52:48 Dyllon: Replying to "This has been a big ..." @Liz Jimenez Agudelo - Handshake Marketing really? 00:52:57 Claire VanBemmelen: Replying to "This has been a big ..." So many of our clients came to us for this reason too! 00:52:59 Mollye: Replying to "This has been a big conversation lately…I keep coming across clients who are panicking because they’re not renewing with their previous webmaster (usually agencies) and that means losing their website because everything was leased to them, they didn’t actually own their website etc. I get it’s a business move…but it feels icky to me. I think the business owner should own their website, too!" That is awful 00:53:00 Leonor Jimenez-Ethier: I create the idea, and then I use whatever Claude creates as a reference. 00:53:08 Andrea Lacasse: Replying to "This has been a big ..." This is why I don’t offer hosting and other things…I let my clients OWN their stuff 00:53:17 Dyllon: Replying to "Do you use Claude to..." @Leonor Jimenez-Ethier [Full message cannot be displayed on this version] 00:53:18 Ericka - the story of [e].: Right. They barely try to stick around after they get everything. So I will be doing Google Review 00:53:27 Dyllon: Giphy [ID:26n6WywJyh39n1pBu] [Full message cannot be displayed on this version] 00:53:28 Andrea Lacasse: Replying to "This has been a big ..." They own their domain and their hosting and I just get admin access 00:53:29 Sharon Hobson: Reacted to "I create the idea, and then I use whatever Claud creates as a reference/" with ❤️ 00:53:33 Maurice - MediaMaus: Can I still ask for reviews even when it has been a while I created the website? Or is that strange to do? 00:53:42 Dyllon: Replying to "Can I still ask for ..." Yes of course! 00:53:50 Dyllon: Replying to "Can I still ask for ..." ASK! 00:53:50 Reed Steinmetz: Is Google Reviews the standard platform everyone uses??? 00:53:50 Jesse Skinner: Replying to "This has been a big conversation lately…I keep coming across clients who are panicking because they’re not renewing with their previous webmaster (usually agencies) and that means losing their website because everything was leased to them, they didn’t actually own their website etc. I get it’s a business move…but it feels icky to me. I think the business owner should own their website, too!" Claude design has gotten better 00:53:51 Sharon Hobson: Replying to "Can I still ask for ..." Why not? 00:53:52 Maurice - MediaMaus: Reacted to "Yes of course!" with ❤️ 00:53:53 saints: Where do you “host” your reviews 00:53:56 Jack Simon: Replying to "Can I still ask for reviews even when it has been a while I created the website? Or is that strange to do?" Do it 00:53:56 Whitney Pride: Replying to "Can I still ask for ..." Yes! 00:53:59 Leonor Jimenez-Ethier: Reacted to "@Leonor Jimenez-Ethi..." with ❤️ 00:54:02 Maurice - MediaMaus: Reacted to "Why not?" with ❤️ 00:54:04 Jesse Skinner: Replying to "Can I still ask for reviews even when it has been a while I created the website? Or is that strange to do?" why not 00:54:04 Maurice - MediaMaus: Reacted to "ASK!" with ❤️ 00:54:05 Jack Simon: Replying to "Where do you “host” your reviews" Google 00:54:05 Dyllon: Replying to "Can I still ask for ..." Giphy [ID:wi8Ez1mwRcKGI] [Full message cannot be displayed on this version] 00:54:07 Maurice - MediaMaus: Reacted to "Do it" with ❤️ 00:54:08 Andrea Lacasse: Literally if the client says they love it they will leave an amazing review 00:54:11 Maurice - MediaMaus: Reacted to "Giphy [ID:wi8Ez1mwRc..." with 😂 00:54:12 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Voice notes would ta..." @Naz Gökkaya Connect with me on LinkedIn and let me know how it goes! Now I’m invested in your audio notes! lol https://www.linkedin.com/in/lizjimenezagudelo/ 00:54:17 Jamie: Replying to "This has been a big conversation lately…I keep coming across clients who are panicking because they’re not renewing with their previous webmaster (usually agencies) and that means losing their website because everything was leased to them, they didn’t actually own their website etc. I get it’s a business move…but it feels icky to me. I think the business owner should own their website, too!" I have an off-boarding strategy incase they want to leave, they can take everything with them - they own everything and I state that on my website 00:54:24 Jesse Skinner: Replying to "Where do you “host” your reviews" easy to set up 00:54:25 Maurice - MediaMaus: Reacted to "why not" with ❤️ 00:54:27 Maurice - MediaMaus: Reacted to "Yes!" with ❤️ 00:54:29 Mollye: google reviews scare me so much 00:54:29 Ericka - the story of [e].: Add the Google Review app on your website so future clients see it 00:54:30 Leonor Jimenez-Ethier: Reacted to "Giphy [ID:3ohc0Rnm6JE0cg0RvG]" with 😂 00:54:31 Dyllon: Replying to "Where do you “host” ..." You can use senja.io to help gather reviews up 00:54:37 Sharon Hobson: I need this. I don’t even have a Google Business listing. 00:54:38 Whitney Pride: Replying to "Where do you “host” ..." Google, my website, social 00:54:43 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Can I still ask for ..." Glad you asked this! I’ve been wondering if it’s lame to ask so long after the work was done 00:54:43 saints: nice 00:54:45 Jesse Skinner: dont it helps with your credibility 00:54:53 Andrea Lacasse: Replying to "I need this. I don’t..." Easy to setup! Def do it 00:54:55 Sharon Hobson: Replying to "google reviews scare..." If they are good. 00:54:59 Dyllon: Giphy [ID:7UKLC3eNbOa3aqQd5d] [Full message cannot be displayed on this version] 00:55:00 Jack Simon: I love Google reviews. They bring new clients 00:55:03 saints: Love this 00:55:03 Bryan Howell: Anybody looking for the perfect tool to display their reviews (and get video testimonials) check out Senja! https://www.senja.io/?via=bryan55 00:55:03 Liz Jimenez Agudelo - Handshake Marketing: I need to work on this…public reviews and case studies…I don’t know why I’ve found this so overwhelming 00:55:04 Dyllon: Super Simple! 00:55:06 Jamie: Reacted to "Giphy [ID:26n6WywJyh39n1pBu]" with 😂 00:55:15 Jesse Skinner: Replying to "I need this. I don’t even have a Google Business listing." exactly 00:55:16 Naz Gökkaya: Replying to "Training Videos: tech is changing so fast, I’m worried about this being a full-time job, to keep videos accurate over time…" @Reed Steinmetz @Andrea LacasseWeb-design platforms, as far as I have seen, don't really go through rapid and fundemental changes often so I do a general library of training videos that clients have access to in the client hub for things like navigation around the platform and changing things etc. I only do custom trainings if the site has custom or extra things like integration or a blog. So far I did not receive any confusion from the clients. Hope it helps! 00:55:16 Dyllon: Giphy [ID:G4Ihli2UThrBS] [Full message cannot be displayed on this version] 00:55:19 Sharon Hobson: Reacted to "Easy to setup! Def do it" with 👍 00:55:24 Dyllon: Giphy [ID:5NEVelDVrNNPoCvC2s] [Full message cannot be displayed on this version] 00:55:24 Liz Jimenez Agudelo - Handshake Marketing: Replying to "This has been a big ..." @Dyllon yup. It’s so bad. 00:55:27 Whitney Pride: I have an automated email for a google review and a feedback questionnaire (short) so I don’t forget! 00:55:32 Anna McMillan: Wooooo hooooo!!! 00:55:35 Jack Simon: Reacted to "I have an automated email for a google review and a feedback questionnaire (short) so I don’t forget!" with 👏 00:55:38 Dyllon: Giphy [ID:fUQ4rhUZJYiQsas6WD] [Full message cannot be displayed on this version] 00:55:40 Sharon Hobson: Replying to "I have an automated ..." So good! 00:55:40 Jamie: Reacted to "This has been a big conversation lately…I keep coming across clients who are panicking because they’re not renewing with their previous webmaster (usually agencies) and that means losing their website because everything was leased to them, they didn’t actually own their website etc. I get it’s a business move…but it feels icky to me. I think the business owner should own their website, too!" with 😯 00:55:41 saints: Sickk 00:55:42 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "I have an off-boarding strategy incase they want to leave, they can take everything with them - they own everything and I state that on my website" with ❤️ 00:55:50 Whitney Pride: I need to amp up the excitement for them! 00:55:52 Reed Steinmetz: Reacted to "@Reed Steinmetz @Andrea LacasseWeb-design platforms, as far as I have seen, don't really go through rapid and fundemental changes often so I do a general library of training videos that clients have access to in the client hub for things like navigation around the platform and changing things etc. I only do custom trainings if the site has custom or extra things like integration or a blog. So far I did not receive any confusion from the clients. Hope it helps!" with 👍 00:55:53 Andrea Lacasse: Replying to "Training Videos: tec..." Elementor drops a change every other week it seems. They just overhauled their builder and its sooo different. 00:55:58 Alejandro: video reviews/testimonials found them more trustful 00:56:03 Britta Just: Replying to "Giphy [ID:UqZ4imFIoljlr5O2sM]" Why always me? 😅 00:56:11 Reed Steinmetz: Reacted to "Elementor drops a change every other week it seems. They just overhauled their builder and its sooo different." with 😂 00:56:11 Jesse Skinner: Great example, love your energy in the message. 00:56:13 Alejandro: BUUUUUT they are hard to get since people doesn't like to show their face 00:56:13 emily | Yofie Creative: Replying to "Training Videos: tec..." @Andrea Lacasse I refuse to switch to it yet 00:56:13 Dyllon: Giphy [ID:8lSQVKyI3l8fTt4a2y] [Full message cannot be displayed on this version] 00:56:16 Andrea Lacasse: Replying to "Training Videos: tec..." Wordpress dashboard hasn’t changed much which is good but the UI for Elementor if I had filmed a couple months ago would be wildly different today haha 00:56:18 Naz Gökkaya: Replying to "Voice notes would take me ages while I'm trying to get the perfect take:/" Oof I'm not active on Linkedin but I will definetely send over a request! Thank you so much, this was so kind!! :) 00:56:18 Jesse Skinner: will make your client happy 00:56:19 saints: Yess! 00:56:22 Angela Rolnick: This is great. 00:56:27 Sharon Hobson: Replying to "Training Videos: tec..." @Andrea Lacasse yep…did you buy ONE 00:56:30 saints: Cheere them up so bad 00:56:40 Liz Jimenez Agudelo - Handshake Marketing: Replying to "This has been a big ..." @Jamie love this. I set everything up in THEIR name so they get all their stuff when we off board. I haven’t had to host yet, usually people already have their own hosting. I have thought about this though…even if I do the hosting, I would just transfer it out or set it up for them to keep going. Smart Jamie. 00:56:42 Andrea Lacasse: Replying to "Training Videos: tec..." @Sharon Hobson did I buy one what? 00:56:46 Courtney Marie: I might’ve missed it but are you doing an offboarding video or call with all of this info? 00:56:51 saints: How much do you charge as retainer? 00:57:01 Myriam Janssen: Reacted to "Training Videos: tech is changing so fast, I’m worried about this being a full-time job, to keep videos accurate over time…" with 👍🏻 00:57:05 Sharon Hobson: Replying to "Training Videos: tec..." Isn’t that what the new Elementor membership is called? 00:57:07 emily | Yofie Creative: Bailey: It’s a 2 minute voice note. ::proceeds to talk at 2x of any of the rest of us:: 00:57:10 Jesse Skinner: Mic drop, great message 00:57:10 Reed Steinmetz: OMG! 00:57:11 Dyllon: Giphy [ID:8lSQVKyI3l8fTt4a2y] [Full message cannot be displayed on this version] 00:57:12 Jack Simon: Boom 00:57:15 Anna McMillan: Bailey is like a shot of espresso!! ✨💛👏 00:57:16 Jackie Schon Pierce: Wow! 00:57:18 Claire VanBemmelen: Mice drop 00:57:19 Jesse Skinner: Boom 00:57:20 Whitney Pride: Queen! 00:57:22 Angela Rolnick: Reacted to "Bailey is like a shot of espresso!! ✨💛👏" with 😂 00:57:23 Morgan Nash: Reacted to "Bailey is like a shot of espresso!! ✨💛👏" with ❤️ 00:57:25 Chelsea Enloe: Fantastic, so good! 00:57:25 Andrea Lacasse: Replying to "Training Videos: tec..." Oh I don’t know? I just have licenses for sites to use the pro version. I don’t pay for their Ai tools or anything 00:57:25 Claire VanBemmelen: mic* drop haha 00:57:27 saints: 👏 00:57:29 Dyllon: Giphy [ID:d0NnEG1WnnXqg] [Full message cannot be displayed on this version] 00:57:32 Angela Rolnick: Do you follow up with an email too 00:57:34 Morgan Nash: Amazing! 00:57:34 Emily Yong: Replying to "Bailey: It’s a 2 minute voice note. ::proceeds to talk at 2x of any of the rest of us::" haha time for me to learn a new skill! 00:57:38 Ericka - the story of [e].: I need your clients…lol 00:57:38 Leonor Jimenez-Ethier: Replying to "Voice notes would ta..." @Liz Jimenez Agudelo - Handshake Marketing Can I connect with you too Liz. It would be great if we all stay connected. (Plus we have the same last name…lol). 00:57:41 saints: Replying to "Giphy [ID:d0NnEG1WnnXqg]" hahah 00:57:42 Jesse Skinner: This is awesome 00:57:43 Liz Jimenez Agudelo - Handshake Marketing: Replying to "google reviews scare..." Same. I just have to trust that we are doing good work and so people will say good things. And if we get a weird review (or fake review), we’ll deal with it when it happens. I’ve walked so many clients through negative reviews and it’s usually just crabby people and nothing to do with the actual service…and you can always tell! 00:57:44 Sharon Hobson: Replying to "Training Videos: tec..." Yeah, me too. 00:57:49 Jamie: Reacted to "@Jamie love this. I set everything up in THEIR name so they get all their stuff when we off board. I haven’t had to host yet, usually people already have their own hosting. I have thought about this though…even if I do the hosting, I would just transfer it out or set it up for them to keep going. Smart Jamie." with ❤️ 00:57:51 Dyllon: Giphy [ID:dzvW7JaqUCBvhddy5K] [Full message cannot be displayed on this version] 00:58:02 Sharon Hobson: Reacted to "Same. I just have to trust that we are doing good work and so people will say good things. And if we get a weird review (or fake review), we’ll deal with it when it happens. I’ve walked so many clients through negative reviews and it’s usually just crabby people and nothing to do with the actual service…and you can always tell!" with 👍 00:58:07 Andrea Lacasse: Replying to "Training Videos: tec..." At some point I want to get a lifetime license to bricks 00:58:08 Jamie: Replying to "This has been a big conversation lately…I keep coming across clients who are panicking because they’re not renewing with their previous webmaster (usually agencies) and that means losing their website because everything was leased to them, they didn’t actually own their website etc. I get it’s a business move…but it feels icky to me. I think the business owner should own their website, too!" @Liz Jimenez Agudelo - Handshake Marketing 00:58:13 Dyllon: Giphy [ID:zQxOLmztiIWOs] [Full message cannot be displayed on this version] 00:58:23 saints: Do you guys rather charge hourly or a monthly fee for changes? 00:58:24 Jesse Skinner: Has anyone used the showit platform? 00:58:31 Sharon Hobson: I am the queen of radio silence. 00:58:31 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Voice notes would ta..." @Naz Gökkaya wanna be email buddies? That works, too lol hello@handshakemarketing.ca 00:58:34 saints: Replying to "Has anyone used the ..." never 00:58:37 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "@Liz Jimenez Agudelo - Handshake Marketing Can I connect with you too Liz. It would be great if we all stay connected. (Plus we have the same last name…lol)." with ❤️ 00:58:37 Dyllon: Never feels good 00:58:39 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "Oof I'm not active on Linkedin but I will definetely send over a request! Thank you so much, this was so kind!! :)" with ❤️ 00:58:43 Jesse Skinner: true 00:58:48 Naz Gökkaya: Replying to "Training Videos: tech is changing so fast, I’m worried about this being a full-time job, to keep videos accurate over time…" @Andrea Lacasse I use Showit and Squarespace so I didn't know but OMG that almost weekly updates sounds like a nightmare!! I would lose it! Elementor and Wordpress isn't for the weak 00:58:50 Claire VanBemmelen: Replying to "Has anyone used the ..." Yep! Its my favorite platform to work in 00:58:55 Courtney Harvey: GENIUS 00:58:59 saints: Yess 00:59:01 Serv Kh - Servkh.com: Replying to "Do you guys rather c..." I offer both, but I rather do Monthyl 00:59:03 Tiegan Benson: Replying to "I am the queen of ..." haha same for me 00:59:08 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Voice notes would ta..." @Leonor Jimenez-Ethier yes! We have the same last name, we should connect hahaha https://www.linkedin.com/in/lizjimenezagudelo/ 00:59:17 Nim Harrison: Replying to "Has anyone used th..." I use it all the time and LOVE it! 00:59:22 Jesse Skinner: Replying to "Has anyone used the showit platform?" is this your main platform for web design? 00:59:28 Sharon Hobson: I am learning that automation is going to be my friend. 00:59:29 Naz Gökkaya: Replying to "Has anyone used the showit platform?" I LOVE it 00:59:34 Dyllon: Giphy [ID:uLy4Bo680hZxm] [Full message cannot be displayed on this version] 00:59:35 Denise van Abel: Do any of you use special maillist for past clients? To let them now any trends or security issues? And use it to sell your services again? 00:59:36 Naz Gökkaya: Replying to "Has anyone used the showit platform?" Totally reccomend 00:59:43 Andrea Lacasse: Replying to "Training Videos: tec..." It’s not like the ui changes a lot it’s just that if people have different plugins, for example, the builder will show more options than someone elses 00:59:44 Bryan Howell: Reacted to "I am learning that automation is going to be my friend." with 🎉 00:59:44 Courtney Harvey: Reacted to "I am learning that automation is going to be my friend." with ❤️ 00:59:52 Dyllon: Automation is always your friend @Sharon Hobson 00:59:52 Leonor Jimenez-Ethier: Replying to "Can I still ask for ..." YESSSS! Check how they are doing… they might need an update on their website and also mention that you are working on your own website and would love a review if they can… 00:59:52 Jesse Skinner: Reacted to "Totally reccomend" with 👍 01:00:01 Whitney Pride: Replying to "I am learning that a..." Yes! Such a relief 01:00:03 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "@Liz Jimenez Agudelo..." with 😂 01:00:03 Sharon Hobson: Replying to "Has anyone used the ..." Interesting. Checking it out. 01:00:06 Claire VanBemmelen: Replying to "Has anyone used the ..." We are moving in that direction. Pulling back fro Kajabi, Wordpress, and squarespace. It offers the most flexibility for creativity for a drag and drop platform 01:00:08 Mollye: They do that 100% and they are scared to break it lol 01:00:09 Courtney Harvey: Is anyone going to Shout’s Spark conference? 01:00:11 Leonor Jimenez-Ethier: Reacted to "Anybody looking for the perfect tool to display their reviews (and get video testimonials) check out Senja! https://www.senja.io/?via=bryan55" with ❤️ 01:00:11 Andrea Lacasse: Replying to "Training Videos: tec..." So I’ve always filmed a few minutes per client for their exact Wordpress instance and show them where things are for their own site 01:00:13 Dyllon: Giphy [ID:kLk1Qa8mrYdQA] [Full message cannot be displayed on this version] 01:00:14 Nim Harrison: Replying to "Has anyone used th..." It's mine for sure. More design freedom, amazing support from their team, and my clients love it. 01:00:15 Sharon Hobson: Replying to "Has anyone used the ..." Wow 01:00:18 Tiegan Benson: Replying to "Do any of you use ..." I like to send them an email with my latest blog posts and portfolio updates 01:00:24 Serv Kh - Servkh.com: Automation and Ai are great! I have an ai autation SMS platfomr that it pretty much works for me and answers all of the texts I reicive and it texts liek me and it dones t seem liek its an ai answering 01:00:29 Whitney Pride: Replying to "Do any of you use sp..." On my list to start one! I think I can do it inside my honeybook 01:00:31 saints: nice 01:00:37 Dyllon: 2 weeks?! 01:00:44 Tiegan Benson: Reacted to "2 weeks?!" with 😂 01:00:44 Denise van Abel: Reacted to "I like to send them an email with my latest blog posts and portfolio updates" with 👏🏽 01:00:48 Denise van Abel: Reacted to "On my list to start one! I think I can do it inside my honeybook" with ❤️ 01:00:52 Andrea Lacasse: Replying to "Has anyone used the ..." How much are people paying for this? Do you make the client buy a sub and then you login to theirs? Or do you build on your own and then move it over? 01:00:54 Sharon Hobson: This is a lot of communication. 01:00:56 Claire VanBemmelen: Replying to "Has anyone used the ..." @Nim Harrison the support is elite... they will literally go into a page and add code or fix a trigger so that it works how you need it to 01:00:57 Naz Gökkaya: Replying to "Has anyone used the showit platform?" Showit in my opinion is also much easier to start with 01:01:00 Jesse Skinner: Love the follow up 01:01:00 Tiegan Benson: Replying to "2 weeks?!" is that too much or little? 01:01:01 Dyllon: I do 30 days haha 01:01:06 saints: This is a whole another job 01:01:07 Whitney Pride: Replying to "I do 30 days haha" Me too 01:01:13 Leonor Jimenez-Ethier: Reacted to "video reviews/testimonials found them more trustful" with ❤️ 01:01:17 Tiegan Benson: Reacted to "This is a whole an..." with 👍 01:01:19 Ericka - the story of [e].: That’s nice. The closeout message. 01:01:19 Leonor Jimenez-Ethier: Reacted to "Giphy [ID:UqZ4imFIoljlr5O2sM]" with 😂 01:01:20 Liz Jimenez Agudelo - Handshake Marketing: @Andrea Lacasse - I’ve been finding your comments interesting. Wanna connect outside of this? I’m not super active on LinkedIn but I’m in there. https://www.linkedin.com/in/lizjimenezagudelo/ 01:01:21 Sharon Hobson: I do 30 days as well (actually forever but I say 30 days!) 01:01:25 Dyllon: Reacted to "Me too" with 😂 01:01:28 Ericka - the story of [e].: Reacted to "This is a whole another job" with 👍🏽 01:01:30 Denise van Abel: Reacted to "I do 30 days as well (actually forever but I say 30 days!)" with 😂 01:01:33 Andrea Lacasse: Replying to "Has anyone used the ..." Wordpress is free so it costs nothing to build and you can do it local or on a live domain or subdomain or even a staging site. But how does building work with Showit since you have to pay to use the platform? 01:01:34 Dyllon: Replying to "2 weeks?!" @Tiegan Benson eh just depends on the complexity 01:01:42 Angela Rolnick: Replying to "I do 30 days haha" I do 30 days, but I don’t find most people use that. So, the two weeks is more what people use 01:01:44 Denise van Abel: Replying to "I do 30 days as well (actually forever but I say 30 days!)" Same! 01:01:44 saints: Replying to "I do 30 days as well..." hahaha 01:01:45 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Andrea Lacasse There are different subscriptions based on what do you. A client needs to buy their own subscription it doesn'T allow multiple site hosting but they can give you designer access 01:01:51 Leonor Jimenez-Ethier: Reacted to "Bailey is like a shot of espresso!! ✨💛👏" with 😂 01:01:57 Tiegan Benson: Reacted to "@Tiegan Benson eh ..." with ❤️ 01:02:02 Jamie: Replying to "2 weeks?!" and probably your clients needs? 01:02:03 Dyllon: Replying to "I do 30 days haha" @Angela Rolnick hey you do what works haha 01:02:06 Jesse Skinner: Reacted to "Me too" with 😂 01:02:10 saints: Right! 01:02:10 Dyllon: Replying to "2 weeks?!" @Jamie true 01:02:22 Andrea Lacasse: Replying to "Has anyone used the ..." Ok so the client has to buy it first and then you just login to their site to make it? Can they login while you’re building… 01:02:31 Dyllon: Giphy [ID:zHwrMJtZkC4Io] [Full message cannot be displayed on this version] 01:02:32 saints: Yess! 01:02:37 Sharon Hobson: Replying to "Has anyone used the ..." Like Wix …ahem. 01:02:40 Nim Harrison: Replying to "Has anyone used th..." I build in my subscription and then transfer it over to their account when its complete 01:02:42 Jesse Skinner: Reacted to "Wordpress is free so it costs nothing to build and you can do it local or on a live domain or subdomain or even a staging site. But how does building work with Showit since you have to pay to use the platform?" with 👍 01:02:42 Leonor Jimenez-Ethier: Reacted to "@Leonor Jimenez-Ethier yes! We have the same last name, we should connect hahaha https://www.linkedin.com/in/lizjimenezagudelo/" with ❤️ 01:02:50 Liz Jimenez Agudelo - Handshake Marketing: Putting a question out there…is anyone using this process to scale their business through subcontractors and not being the developers themselves?? 01:02:59 Tiegan Benson: Reacted to "Putting a question..." with ❤️ 01:03:01 Serv Kh - Servkh.com: Replying to "Putting a question o..." Me 01:03:06 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "Me" with ❤️ 01:03:08 Jamie: Replying to "@Andrea Lacasse - I’ve been finding your comments interesting. Wanna connect outside of this? I’m not super active on LinkedIn but I’m in there. https://www.linkedin.com/in/lizjimenezagudelo/" I sent you a connect request Liz :) trying to get over the magical 500 connections lol 01:03:14 Sharon Hobson: Replying to "Putting a question o..." OOh…tell me more :) 01:03:15 Andrea Lacasse: Replying to "Has anyone used the ..." @Nim Harrison are you spinning up a paid license to do that? Or does showit let you build without launching? 01:03:16 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "I sent you a connect request Liz :) trying to get over the magical 500 connections lol" with ❤️ 01:03:16 Dyllon: Replying to "Putting a question o..." I am going to put it through for white label! 01:03:25 Denise van Abel: Replying to "Putting a question out there…is anyone using this process to scale their business through subcontractors and not being the developers themselves??" Hosting, backups & plugin updates: yes. And I get a nice commission for it 01:03:25 Serv Kh - Servkh.com: Replying to "Putting a question o..." I have chsoen 2 differne tcontractors and I outsource omre of my projects to them 01:03:26 saints: I do graphic design and editing so that’s great 01:03:28 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Andrea Lacasse Yes. I'm not sure if they can because I never had a client try to login but you can'T open it in multiple tabs so maybe it might be a no 01:03:31 saints: I do that a lot 01:03:33 Dyllon: Replying to "@Andrea Lacasse - I’..." Why the magic # 01:03:36 Liz Jimenez Agudelo - Handshake Marketing: Replying to "@Andrea Lacasse - I’..." @Jamie omg I’ll check! I’m not super active there but I will look for your request! 01:03:40 saints: Yes! 01:03:41 Sherry Crummy: Replying to "Has anyone used the ..." Bailey, where do you get your energy? 01:03:41 Serv Kh - Servkh.com: Replying to "Putting a question o..." WHite label though, they can not use it on their portfolio 01:03:41 saints: I do 01:03:42 Jack Simon: I do retainers 01:03:43 Dyllon: MMEEEEEEE 01:03:43 Jesse Skinner: Does any use go high level? 01:03:45 Tiegan Benson: I do! 01:03:46 Drew | WTH Design Studio: I am just starting to offer it now! 01:03:47 Mollye: I have a few retainers 01:03:47 Liz Jimenez Agudelo - Handshake Marketing: I do retainer packages 01:03:48 Andrea Lacasse: I don’t but I think I need one 01:03:48 Angela Rolnick: I don’t do retainer. I just do hourly 01:03:49 Jamie: Replying to "@Andrea Lacasse - I’ve been finding your comments interesting. Wanna connect outside of this? I’m not super active on LinkedIn but I’m in there. https://www.linkedin.com/in/lizjimenezagudelo/" @Liz Jimenez Agudelo - Handshake Marketing thankies :) 01:03:50 Jillian- We Grow the Co: Replying to "Clients are part of the team too" I offer them but most of my clients dont need them 01:03:51 Dyllon: I do white label retainers 01:03:53 Sharon Hobson: What does a retainer look like? 01:03:55 Claire VanBemmelen: Yep! We provide 2 hours of work per quarter and then hourly support at a discount for return customers 01:03:55 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "@Liz Jimenez Agudelo - Handshake Marketing thankies :)" with ❤️ 01:03:56 Viki: Care Plans (hosting too) 01:03:57 Tamsin Hall: I dont do retainers, wish I could wrap my head around that 01:03:59 Julia Hames - Coding Cottage: Yes I do.. 01:04:02 Stephanie: I do a care plan with hourly updates 01:04:03 Bastian: not really, but I always wanted to implememt it 01:04:05 Whitney Pride: Yes I want more info on this too 01:04:06 Jack Simon: Yea what Viki said care plan 01:04:07 David Byrd - Personal Web Solutions: I only build websites for clients who agree to host with me, and vast majority have lead generation services as well 01:04:08 Dyllon: Giphy [ID:XHeLeuirRbwptHhSWd] [Full message cannot be displayed on this version] 01:04:09 saints: I rather 01:04:11 Jack Simon: Replying to "Care Plans (hosting ..." 100% 01:04:13 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Andrea Lacasse Also their support is absolutely top-tier they solved so many things for me no matter the time with such attention it amazed me 01:04:13 Andrea Lacasse: Replying to "@Andrea Lacasse - I’..." sure! 01:04:14 Jillian- We Grow the Co: I need to do better at not downplaying them 01:04:22 Sherry Crummy: Replying to "Has anyone used the ..." no retainers but monthly services 01:04:25 Jack Simon: Replying to "I only build website..." 100% 01:04:28 Jillian- We Grow the Co: I like the idea of 3 tiered retainers, GENIUS 01:04:28 saints: I just do one option 01:04:30 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "sure!" with ❤️ 01:04:31 Nim Harrison: Replying to "Has anyone used th..." @Andrea Lacasse I use showit for my own site so I build within that. You can build as many sites as you want in your own subscription, but one subscription only allows you to host one site. 01:04:45 Tiegan Benson: @dyllon I need to start white label retainers 01:04:45 saints: I like the idea of just being one suscription 01:04:45 Serv Kh - Servkh.com: Replying to "Putting a question o..." I’d say IOm doing 10%, 90% of my sites are being Whit labeled thoiufgh my contracotrs 01:04:46 Jesse Skinner: Reacted to "I only build websites for clients who agree to host with me, and vast majority have lead generation services as well" with 👍 01:04:47 Jamie: Replying to "@Andrea Lacasse - I’ve been finding your comments interesting. Wanna connect outside of this? I’m not super active on LinkedIn but I’m in there. https://www.linkedin.com/in/lizjimenezagudelo/" @Dyllon because over 500 it doesn't show you the exact number anymore so no one will judge you on your "random" connection requests. There is another trick to it though but its one way to work the system 01:04:47 Dyllon: Replying to "Has anyone used the ..." I do not use showit. 01:04:51 Jamie: Reacted to "@Jamie omg I’ll check! I’m not super active there but I will look for your request!" with ❤️ 01:04:54 Sharon Hobson: Yeah. I need to do these too…holy heck. 01:05:03 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Putting a question o..." I’d be so curious how you set this up! 01:05:04 Sherry Crummy: Replying to "Has anyone used the ..." I use WordPress, Wix, Shopify and a bit of Squarespace 01:05:07 Leonor Jimenez-Ethier: Replying to "Voice notes would ta..." @Liz Jimenez Agudelo - Handshake Marketing I just followed you. This is mine :) https://www.linkedin.com/in/leonor-jimenez-ethier/ 01:05:11 Dyllon: Replying to "@Andrea Lacasse - I’..." @Jamie ????? 01:05:12 Denise van Abel: OMG I'm exhausted from the chat 😂 01:05:13 Mollye: I need more structure on my retainers 01:05:14 saints: I open the scope so they can change anything 01:05:17 Jesse Skinner: I love the voxer system idea 01:05:28 Jesse Skinner: Reacted to "OMG I'm exhausted from the chat 😂" with 😂 01:05:31 Sharon Hobson: I love the chat 01:05:33 Jesse Skinner: Reacted to "I need more structure on my retainers" with 👍 01:05:33 Sharon Hobson: LOL 01:05:37 Sharon Hobson: ADHD 01:05:41 Claire VanBemmelen: Reacted to "@Andrea Lacasse Also their support is absolutely top-tier they solved so many things for me no matter the time with such attention it amazed me" with ❤️ 01:05:44 Sherry Crummy: Reacted to "ADHD" with 😂 01:05:46 saints: Replying to "ADHD" hahaha 01:05:46 Tiegan Benson: @Dyllon I need to start white label retainers, seems like it'll align with my skills and be consistent work 01:05:49 Serv Kh - Servkh.com: What are the thoughts of creating a group chat in Slack, Discord, or WhatsApp for this specific group? We can be a help for one eachother? 01:05:55 Jesse Skinner: The chat is going fast, hard to keep up 01:05:57 Jesse Skinner: Lol 01:05:57 Denise van Abel: Replying to "ADHD" I could not follow this without my ADHD 😂 01:06:03 Ericka - the story of [e].: What program do you use to get the payment? 01:06:04 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Putting a question o..." @Sharon Hobson I’ve been learning web design but I don’t really consider myself a web designer. I am a marketing strategist & director and have decided I want to own the strategy part but don’t want to pursue doing the actual building of websites. I do think it’s super important and often part of my marketing strategies so I want it to be a service for my business 01:06:10 Sharon Hobson: Replying to "ADHD" It’s a superpower 01:06:18 Jamie: Replying to "@Andrea Lacasse - I’ve been finding your comments interesting. Wanna connect outside of this? I’m not super active on LinkedIn but I’m in there. https://www.linkedin.com/in/lizjimenezagudelo/" @Dyllon you can turn your connection number into followers so if your making some content it looks like you have way more followers than you actually do, if that makes sense - I can find the video for you if it helps 01:06:22 Jesse Skinner: Reacted to "What are the thoughts of creating a group chat in Slack, Discord, or WhatsApp for this specific group? We can be a help for one eachother?" with 👍 01:06:24 Sherry Crummy: I use WhatsApp 01:06:24 Dyllon: Hey can I put this out there! Lol if you need some help with your clients and don’t want to hand off I white label!! Or if you just want to ask a question hit me up dyllon@pcdesignstx.com 01:06:27 Denise van Abel: Reacted to "It’s a superpower" with ❤️ 01:06:32 Sharon Hobson: Reacted to "@Sharon Hobson I’ve been learning web design but I don’t really consider myself a web designer. I am a marketing strategist & director and have decided I want to own the strategy part but don’t want to pursue doing the actual building of websites. I do think it’s super important and often part of my marketing strategies so I want it to be a service for my business" with ❤️ 01:06:32 saints: Do you send an email every time they pay their monthly fee? 01:06:42 Dyllon: Reacted to "@Dyllon you can turn..." with 👍 01:06:46 Andrea Lacasse: Replying to "Has anyone used the ..." @Nim Harrison do you mean that you pay per domain? Or per site? So if you have one.domain.com and domain.com that’s two sites with two subs? Sorry for all the questions! I’m so curious about showit 01:06:49 Ericka - the story of [e].: What do you charge? 01:06:55 Serv Kh - Servkh.com: Replying to "Putting a question o..." @Liz Jimenez Agudelo - Handshake Marketing I just sent a request on LinkedIn, ‘;d happy to discuss more offline. Happy to help 01:07:01 Dyllon: I don’t go below 5 hours 01:07:03 Serv Kh - Servkh.com: Reacted to "@Sharon Hobson I’ve been learning web design but I don’t really consider myself a web designer. I am a marketing strategist & director and have decided I want to own the strategy part but don’t want to pursue doing the actual building of websites. I do think it’s super important and often part of my marketing strategies so I want it to be a service for my business" with ❤️ 01:07:03 Tiegan Benson: @Dyllon do you make tutorials for the work you do? 01:07:12 Sherry Crummy: Reacted to "I don’t go below 5 h..." with 👍 01:07:13 Liz Jimenez Agudelo - Handshake Marketing: @Leonor Jimenez-Ethier just followed you back! 01:07:15 Courtney Harvey: Reacted to "Bailey, where do you get your energy?" with 😂 01:07:16 Dyllon: Sometimes haha just depends on the contract I have. 01:07:18 Andrea Lacasse: Replying to "Has anyone used the ..." I have MANY sites I run myself and having one shared host and running Wordpress has worked and been the most cost effective but I see beautiful sites built with showit I just can’t justify $100+ PER domain if that’s how showit works 01:07:19 Tiegan Benson: @Dyllon do you make tutorials for the work you do? 01:07:23 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "@Liz Jimenez Agudelo - Handshake Marketing I just sent a request on LinkedIn, ‘;d happy to discuss more offline. Happy to help" with ❤️ 01:07:24 Tiegan Benson: Reacted to "Sometimes haha jus..." with 👍 01:07:27 saints: I keep it 5 hours max per month 01:07:28 Claire VanBemmelen: Do you find that people actually cash in on those hours? 01:07:31 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Putting a question o..." @Serv Kh - Servkh.com thank you! Would love to connect, too!! 01:07:33 Sherry Crummy: Reacted to "I have MANY sites I ..." with 😯 01:07:34 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Andrea Lacasse It's one domain per subscription. For 2 sites you would need 2 subscriptions 01:07:37 Leonor Jimenez-Ethier: Replying to "What are the thought..." YESSSSS!!!!❤️🎉 01:07:39 Jesse Skinner: love the tiers 01:07:43 Sharon Hobson: Oh - I kinda do this…it’s just a bit looser goosey 01:07:46 Serv Kh - Servkh.com: Reacted to "YESSSSS!!!!❤️🎉" with ❤️ 01:07:47 Claire VanBemmelen: Reacted to "What are the thoughts of creating a group chat in Slack, Discord, or WhatsApp for this specific group? We can be a help for one eachother?" with ❤️ 01:07:48 Dyllon: @Tiegan Benson hit my email up lets chat 01:07:48 Stephanie: I have three care plan wiht different amounts of free hourly work 01:07:50 Andrea Lacasse: Replying to "Has anyone used the ..." Ooof! 01:07:52 saints: Normally they never extend those 5 hours 01:07:53 emily | Yofie Creative: Reacted to "What are the thoughts of creating a group chat in Slack, Discord, or WhatsApp for this specific group? We can be a help for one eachother?" with ❤️ 01:07:55 Jesse Skinner: Reacted to "I have three care plan wiht different amounts of free hourly work" with 👍 01:07:59 Bryan Howell: Oh, yesterday I mentioned that watching these AFTER the live zoom, that I wondered if there was a way to see the chat…At the top right in the ‘…’ there is a “Save Chat” button which downloads the full transcript of the Chat. In case anyone else is overwhelmed trying to follow both Bailey and not miss the flood of chat comments! 01:08:05 saints: Right! 01:08:07 Tiegan Benson: Reacted to "@Tiegan Benson hit..." with 👍 01:08:07 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Andrea Lacasse yeah imo it's one of the biggest downsides of the platform 01:08:08 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "What are the thoughts of creating a group chat in Slack, Discord, or WhatsApp for this specific group? We can be a help for one eachother?" with ❤️ 01:08:08 Denise van Abel: I'm not sure if it's the same but I sell hourcards of 10, 5 or 3 hours. 10 hour card is cheaper. THe cards are flexible and valid for 24 months 01:08:14 Andrea Lacasse: Replying to "Has anyone used the ..." It makes sense for a client with one site, but it won’t work for me haha 01:08:15 Leonor Jimenez-Ethier: Reacted to "Hey can I put this out there! Lol if you need some help with your clients and don’t want to hand off I white label!! Or if you just want to ask a question hit me up dyllon@pcdesignstx.com" with ❤️ 01:08:15 Claire VanBemmelen: Reacted to "Oh, yesterday I mentioned that watching these AFTER the live zoom, that I wondered if there was a way to see the chat…At the top right in the ‘…’ there is a “Save Chat” button which downloads the full transcript of the Chat. In case anyone else is overwhelmed trying to follow both Bailey and not miss the flood of chat comments!" with ❤️ 01:08:17 Dyllon: Giphy [ID:x8WbEcYaKSwE7b8l27] [Full message cannot be displayed on this version] 01:08:18 Reed Steinmetz: I’ve struggled with tracking monthly hours for retainer contracts. And then billing for overages... 01:08:18 Sherry Crummy: I need to catch up on the other videos this week. 01:08:23 Liz Jimenez Agudelo - Handshake Marketing: Replying to "What are the thought..." Love this idea! 01:08:30 Jack Simon: Reacted to "What are the thought..." with ❤️ 01:08:36 Denise van Abel: Replying to "What are the thoughts of creating a group chat in Slack, Discord, or WhatsApp for this specific group? We can be a help for one eachother?" Yessss 01:08:38 Jamie: Replying to "@Andrea Lacasse - I’ve been finding your comments interesting. Wanna connect outside of this? I’m not super active on LinkedIn but I’m in there. https://www.linkedin.com/in/lizjimenezagudelo/" @Dyllon https://youtu.be/aWw3kS2hOBI?si=1i1FsUQM0l9vCQEV&t=133 01:08:39 Serv Kh - Servkh.com: Reacted to "@Serv Kh - Servkh.com thank you! Would love to connect, too!!" with ❤️ 01:08:43 Hailey Campbell: Are retainers typically time-based or scope/ deliverable-based? 01:08:44 Dyllon: They buy it through me! 01:08:47 Leonor Jimenez-Ethier: Reacted to "@Leonor Jimenez-Ethier just followed you back!" with ❤️ 01:08:49 emily | Yofie Creative: Replying to "Has anyone used the ..." @Andrea Lacasse you can add $100 to the cost of your service 01:08:53 Jesse Skinner: Reacted to "They buy it through me!" with 😂 01:08:56 Leonor Jimenez-Ethier: Yeahhh! Thanks ❤️ 01:08:56 Liz Jimenez Agudelo - Handshake Marketing: That just felt like being at school and the teacher just said it’s time to stop chatting and do homework lol 01:08:57 Andrea Lacasse: On going website support (don’t know what to price) but I can setup a proposal in Dubsado and make it available to past clients somehow? No idea… 01:08:57 Jillian- We Grow the Co: I like an hourly retainer or 3 retainer packages 01:08:58 Sherry Crummy: most of clients pay me for maintenance and/or hosting, marketing support, email marketing 01:08:59 Reed Steinmetz: Maintenance and Support packages on my website, 3 packages 01:09:01 saints: Retainer $65 and Referals 01:09:07 Jeremiah Lloyd: BAILS what are using for your recurring payments??? 01:09:22 Ericka - the story of [e].: Retainer: $100 an hour, Design work, business card, flyers, etc. Print request 01:09:23 Angela Rolnick: I do VIP days, they can get a full day or half day, most do a half day. 01:09:26 Sharon Hobson: Quickbooks works well for recurring stuff 01:09:30 Jack Simon: Care plan 2. New website or marketing services 01:09:31 Claire VanBemmelen: Quarterly care plan, 2 hours of work + updates / maintenance (payed quarterly). And monthly retainer 1-3 hours a month billed automatically in a monthly payment 01:09:33 Dyllon: I use 17hats! 01:09:35 Mollye: Retainers. Larger other design projects (marketing materials, signage ect). 01:09:36 Andrea Lacasse: Replying to "I do VIP days, they ..." I love this idea 01:09:38 Whitney Pride: Maintenance, like the idea of retainer. Need to learn more about this and what it looks like 01:09:39 Tara: Support packages. Additional design support materials, Print, email marketing. 01:09:40 Dyllon: NOOOOOOO 01:09:41 Sharon Hobson: Also, we are soooo engaged. 01:09:46 Ericka - the story of [e].: Okay, thanks! 01:09:47 Leonor Jimenez-Ethier: Reacted to "Putting a question out there…is anyone using this process to scale their business through subcontractors and not being the developers themselves??" with 👍🏻 01:09:48 saints: I use Stripe 01:09:51 Jillian- We Grow the Co: I am really excited to use dubsado 01:09:59 Angela Rolnick: Reacted to "Quarterly care plan, 2 hours of work + updates / maintenance (payed quarterly). And monthly retainer 1-3 hours a month billed automatically in a monthly payment" with ❤️ 01:10:02 Andrea Lacasse: Dubsado is….a lot to figure out 01:10:02 Jesse Skinner: great tech stack 01:10:05 Ericka - the story of [e].: 5 hours is a lot 01:10:14 Abby G: Replying to "I use 17hats!" same! 01:10:16 Dyllon: I give them 90 days to use it 01:10:16 Jillian- We Grow the Co: I tell people if their fix needs less than 10 min, its free. 01:10:20 Anna McMillan: Love the engagement in the chat today!! 👏🔥 01:10:25 Andrea Lacasse: Reacted to "Love the engagement in the chat today!! 👏🔥" with ❤️ 01:10:26 Mollye: I need to break out what falls in retainer vs a larger project 01:10:28 Sherry Crummy: dubsado or 17hats?? cost? 01:10:30 saints: yes 01:10:32 Sharon Hobson: Has anyone ever done older site refreshes rather than rebuilds? 01:10:35 Jack Simon: Care plan includes monthly hosting, maintenance, security scans & backups 01:10:39 Liz Jimenez Agudelo - Handshake Marketing: Some ideas I’ve used… updates to the website, a website strategy or overall marketing strategy, and other marketing channels - SEO, email marketing, etc 01:10:40 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Andrea Lacasse if you ever want to try it they have a 14 day free trial that does not require card info. I would definetely give it a go 01:10:44 Dyllon: Replying to "Love the engagement ..." Giphy [ID:VXuKUKAgUgRlm] [Full message cannot be displayed on this version] 01:10:47 saints: Hosting, backups & plugin updates: yes. And I get a nice commission for it 01:10:52 Jack Simon: Replying to "Has anyone ever done..." It’s very common 01:10:58 Sharon Hobson: Reacted to "It’s very common" with 👍 01:11:02 Jack Simon: Replying to "Has anyone ever done..." Picking up where someone left off 01:11:03 Sherry Crummy: Replying to "Has anyone ever done..." often 01:11:08 saints: Replying to "Has anyone ever done..." yes 01:11:12 Dyllon: Replying to "Has anyone ever done..." YES!!! But sometimes its easier to do the rebuild 01:11:18 Serv Kh - Servkh.com: https://chat.whatsapp.com/IsrUeFLDdngHpNKqFWtexy?s=sh&p=i&mlu=0 Feel free to join the Group CHat 01:11:20 Jesse Skinner: Replying to "Has anyone ever done older site refreshes rather than rebuilds?" yes, 01:11:20 Sharon Hobson: Replying to "Has anyone ever done..." @Dyllon right 01:11:21 Andrea Lacasse: Replying to "Has anyone used the ..." @Naz Gökkaya I can get a lot done with Elementor right now and am hesitant to change but I might poke around at some point to see 01:11:26 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Has anyone ever done..." I’d love to hear from other developers…how do you decide when it’s an “update” or “redesign” vs it’s time for a rebuild/new build? 01:11:28 Jack Simon: Replying to "Has anyone ever done..." Yea, you sell them on rebuild for sure @Dyllon 01:11:32 Andrea Lacasse: Reacted to "YES!!! But sometimes its easier to do the rebuild" with 👍🏼 01:11:35 Dyllon: Reacted to "Yea, you sell them o..." with 👏 01:11:41 Dyllon: Reacted to "@Dyllon right" with 🎉 01:11:42 Jesse Skinner: Reacted to "@Naz Gökkaya I can get a lot done with Elementor right now and am hesitant to change but I might poke around at some point to see" with 👍 01:11:45 Tara: How long do you keep the Trello board access for clients active? Is it different for retainer clients versus closed out clients whose project has finished? Does it cost additional to give the clients etc access? 01:11:48 Leonor Jimenez-Ethier: I need know more about White labeled please… 01:11:49 Sharon Hobson: My wife just brought me nuggies for lunch. 01:11:55 Sharon Hobson: I win 01:12:01 Kristin Kniss: What do you use for a project management system to track the detailed dates? How about automations? 01:12:02 Sherry Crummy: Reacted to "My wife just brought..." with ❤️ 01:12:10 Dyllon: Giphy [ID:OOHkQ1ewFjKYUwF5xC] [Full message cannot be displayed on this version] 01:12:11 Leonor Jimenez-Ethier: Reacted to "My wife just brought me nuggies for lunch." with ❤️ 01:12:16 saints: How much do you guys charge for retainer? 01:12:16 Dyllon: Haha sorry wrong one 01:12:16 Jesse Skinner: I think it is unlimited boards 01:12:19 Jackie Schon Pierce: It maxes out if you have a free acount 01:12:19 emily | Yofie Creative: Free Trello limits to 10 01:12:22 Tara: Thank you! 01:12:24 Sherry Crummy: I use Trello 01:12:26 Andrea Lacasse: Replying to "What do you use for ..." Dubsado track email opens and let’s you set statuses and things so you know where projects are and you can setup automations to send reminders and forms etc 01:12:30 Jack Simon: I use Trello for my SOPs 01:12:33 emily | Yofie Creative: But you can delete a board and rcreate a new one 01:12:43 Whitney Pride: whoohoo!! 01:12:44 Tara: Reacted to Has anyone ever done... with "👍" 01:12:44 Mollye: YES! 01:12:46 Jesse Skinner: free gift 01:12:47 Dyllon: Giphy [ID:3osBLvjIURI5MMvCO4] [Full message cannot be displayed on this version] 01:12:48 saints: wuuuu 01:12:49 Jesse Skinner: yes 01:12:50 saints: amazing 01:12:55 Sharon Hobson: So great. 01:12:58 Angela Rolnick: Giphy [ID:YnBntKOgnUSBkV7bQH] [Full message cannot be displayed on this version] 01:12:59 Ericka - the story of [e].: Yeah! Thank you! 01:13:01 Ninoshka: yayy 01:13:02 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Andrea Lacasse Of course! Changing design platform is always a hassle. Whatever your decision is hope it all works out the best for you :D 01:13:04 Jesse Skinner: Thank you 01:13:06 saints: Thanks! 01:13:07 Jack Simon: Giphy [ID:dMsh6gRYJDymXSIatd] [Full message cannot be displayed on this version] 01:13:10 Liz Jimenez Agudelo - Handshake Marketing: Thank you! 01:13:10 Andrea Lacasse: Reacted to "@Andrea Lacasse Of course! Changing design platform is always a hassle. Whatever your decision is hope it all works out the best for you :D" with ❤️ 01:13:13 Ninoshka: thanks 01:13:13 Jesse Skinner: Reacted to "Giphy [ID:dMsh6gRYJDymXSIatd]" with 😂 01:13:21 Dyllon: Giphy [ID:l2Ject9fem5QZOyTC] [Full message cannot be displayed on this version] 01:13:22 Ericka - the story of [e].: Giphy [ID:Nk2vhcE6RCIFa7OZI2] [Full message cannot be displayed on this version] 01:13:22 Sharon Hobson: So much to do…so good…but so much to do. 01:13:22 Courtney Marie: Where can we find this doc? 01:13:23 Serv Kh - Servkh.com: Replying to "What are the thought..." https://chat.whatsapp.com/IsrUeFLDdngHpNKqFWtexy?s=sh&p=i&mlu=0 01:13:30 Jesse Skinner: automations are great to use 01:13:36 Whitney Pride: I have a sequence but def need to refine and double check the boundaries in there! 01:13:37 saints: Where do you make your automatic emails? 01:13:37 Mollye: Are the emails going out automated in Dubsado or like Flodesk? 01:13:37 Kyle Miller: If anyone missed today’s workbook link, here it is: https://docs.google.com/document/d/1p-BzMQFf-5NuIn87t-Aza1eSl41AafSrKsE7Df4cpmY/copy 01:13:44 Bastian: wow that is amazing!! 01:13:48 Tamsin Hall: Are the support emails also sent through Dubsado? Or manually scheduled through gmail 01:14:28 Sharon Hobson: My website is jank…I need to start there. 01:14:33 Sherry Crummy: where is the facebook group? I haven't been in yet 01:14:33 saints: Same 01:14:34 Dyllon: Giphy [ID:VGbUTteIsJG4QwCUen] [Full message cannot be displayed on this version] 01:14:35 Jesse Skinner: I will need to check out flodesk 01:14:41 Tara: Reacted to automations are grea... with "👍" 01:14:44 saints: Replying to "I will need to check..." Me too 01:14:45 Andrea Lacasse: Replying to "Are the emails going..." Dubsado can send email automations if you set them up and they can fire based on whatever you want - a status change, once a client approves something, etc. 01:14:50 Jack Simon: Reacted to "My website is jank…I..." with ❤️ 01:14:51 Anna McMillan: Replying to "where is the faceboo..." Here you go!! https://www.facebook.com/share/g/1D12ujoYi4/ 01:14:54 Liz Jimenez Agudelo - Handshake Marketing: I LOVE that you stay in touch for so long! 01:14:54 Leonor Jimenez-Ethier: Reacted to "https://chat.whatsapp.com/IsrUeFLDdngHpNKqFWtexy?s=sh&p=i&mlu=0 Feel free to join the Group CHat" with ❤️ 01:14:58 Mollye: Reacted to "Dubsado can send email automations if you set them up and they can fire based on whatever you want - a status change, once a client approves something, etc." with 👍 01:15:01 Ericka - the story of [e].: I heard you say that before. I wanted to know what you send 01:15:06 Naz Gökkaya: Replying to "I will need to check out flodesk" I also use it for my automated e-mail sequences and I love it so much, really worth checking out imo 01:15:06 Jesse Skinner: Great for referrals. Touch points 01:15:07 saints: Love this 01:15:13 Mollye: My tool stack is getting too long ya'll 01:15:14 Whitney Pride: So smart 01:15:27 Whitney Pride: Probably right when they need to refresh their site and messaging! 01:15:27 Andrea Lacasse: What tool is used to send these emails? 01:15:28 Dyllon: Its been 6 years that I still keep in touch! 01:15:30 Angela Rolnick: Replying to "Has anyone used the ..." I design on Showit 01:15:32 Tiegan Benson: Business changes, good to follow up 01:15:33 saints: Smart 01:15:42 Naz Gökkaya: Replying to "My tool stack is getting too long ya'll" hahaha I feel the same seeing people talk about their preferred tools 01:15:43 Andrea Lacasse: I remember you saying to ask for their birthday if they want to share it and sending them a birthday email would be nice 01:15:45 Jesse Skinner: great idea 01:15:46 Liz Jimenez Agudelo - Handshake Marketing: A friend of mine defines these less frequent emails as following a human cadence…so you send the emails out as they make sense for you to connect over x topic…so each email is highly intentional and timely 01:15:52 Naz Gökkaya: Reacted to "I design on Showit" with ❤️ 01:15:52 Drew | WTH Design Studio: I absolutely love this though 01:15:55 Jesse Skinner: Knowing your audience 01:15:59 Hollie: Hey Kyle, I didn't see the script doc. Can you resend that to us? 01:16:00 Tara: Do you ever send out bulk email marketing to your clients ro start up new work? Oops, you just said it.... 01:16:02 Whitney Pride: Oh yes need to add the birthday email to my to-do list! 01:16:03 Liz Jimenez Agudelo - Handshake Marketing: Exactly - have emails make sense both in content and in frequency 01:16:06 Andrea Lacasse: Reacted to "Oh yes need to add the birthday email to my to-do list!" with 🎉 01:16:08 Sharon Hobson: Another need to do 01:16:11 Dyllon: Giphy [ID:MeJ4mT0bgWxSOqDP0h] [Full message cannot be displayed on this version] 01:16:12 Angela Rolnick: Replying to "Has anyone used the ..." @Andrea Lacasse $100 per domain? 01:16:14 Tara: Reacted to Exactly - have email... with "👏" 01:16:17 Leonor Jimenez-Ethier: Replying to "Has anyone used the ..." @Nim Harrison I love the Showit designs, but I need to learn more about it. 01:16:18 saints: Right! 01:16:20 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "Oh yes need to add the birthday email to my to-do list!" with 🎉 01:16:23 Sherry Crummy: I do regular email campaigns twice a month too to stay top of mind 01:16:26 Andrea Lacasse: @Angela Rolnick I’m not a Showit user but I know it’s over $100 for a license for one domain which is why I’ve avoided it. I have too many sites myself 01:16:31 Jesse Skinner: Reacted to "I do regular email campaigns twice a month too to stay top of mind" with 👍 01:16:32 Dyllon: Giphy [ID:XdUMiySExIdwvsPOpP] [Full message cannot be displayed on this version] 01:16:34 Tara: Reacted to I do regular email c... with "👍" 01:16:38 Sharon Hobson: Reacted to "Giphy [ID:XdUMiySExIdwvsPOpP]" with 😂 01:16:44 Naz Gökkaya: I don't know who just said it but e-mail birthday sounds genius 01:16:45 emily | Yofie Creative: Replying to "I remember you sayin..." Especially if you add a small token giftcard. Otherwise… it drives me nuts that my eye doctor sends me both an email and a text wishing me a happy birthday! 01:16:50 Jack Simon: As they say it’s always easier to sell someone who already paid than a new client 01:16:51 Dyllon: Giphy [ID:3og0IuE1EjI5ZQzr3i] [Full message cannot be displayed on this version] 01:16:53 Angela Rolnick: Replying to "Has anyone used the ..." @Leonor Jimenez-Ethier I have a free template and a 30 day free showit hosting if you want to play 01:16:55 Jesse Skinner: great idea 01:16:59 Tara: Reacted to As they say it’s alw... with "🎉" 01:16:59 Mollye: Not all clients get 10% off some can take their hoodies in the breakup 01:17:07 Sharon Hobson: Replying to "Has anyone used the ..." Me please 01:17:08 Jesse Skinner: past client bonus 01:17:10 saints: Me too 01:17:11 Sharon Hobson: Reacted to "@Leonor Jimenez-Ethier I have a free template and a 30 day free showit hosting if you want to play" with ❤️ 01:17:13 Dyllon: One month free if they come back! 01:17:13 Angela Rolnick: Replying to "Has anyone used the ..." @Andrea Lacasse it’s not $100 for a license? 01:17:17 Andrea Lacasse: YES ONE PERSON 01:17:20 Mollye: Reacted to "One month free if they come back!" with 👍 01:17:21 Jesse Skinner: Reacted to "One month free if they come back!" with 👍 01:17:23 Sharon Hobson: Reacted to "One month free if they come back!" with 👍 01:17:28 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Angela Rolnick I see the referral hack fellow showit designer ;) 01:17:29 Liz Jimenez Agudelo - Handshake Marketing: I’m a fan of giving a bonus over taking something away like a discount 01:17:30 Andrea Lacasse: Can you think of one person that might need a website? 01:17:34 Andrea Lacasse: ^that’s the ask 01:17:34 Dyllon: Giphy [ID:6HwEvs7F0bIBi] [Full message cannot be displayed on this version] 01:17:35 Tiegan Benson: Chocolate Lava Cake! 01:17:40 Angela Rolnick: Replying to "Has anyone used the ..." @Sharon Hobson https://thecreativeember.com/free-showit-template 01:17:45 emily | Yofie Creative: Replying to "Oh yes need to add t..." @Whitney Pride I recommend adding a small token giftcard. Otherwise… it drives me nuts that my eye doctor sends me both an email and a text wishing me a happy birthday! 01:17:49 Sharon Hobson: Replying to "Has anyone used the ..." @Angela Rolnick thanks! 01:17:49 Tiegan Benson: my kryptonite lol! 01:17:54 Jesse Skinner: Reacted to "my kryptonite lol!" with 😂 01:17:56 Liz Jimenez Agudelo - Handshake Marketing: Oh this is genius…ask for one friend is less overwhelming for the client and they will naturally be more thoughtful and intentional about the referral 01:17:57 Dyllon: Giphy [ID:SeJeubUkofww3mzomB] [Full message cannot be displayed on this version] 01:18:02 saints: Replying to "my kryptonite lol!" hahaha 01:18:07 Leonor Jimenez-Ethier: Replying to "Has anyone used the ..." @Angela Rolnick Yes!! I would love to see how it works, that would be great! Thank you. 01:18:10 Jesse Skinner: Reacted to "Oh this is genius…ask for one friend is less overwhelming for the client and they will naturally be more thoughtful and intentional about the referral" with 👍 01:18:10 Andrea Lacasse: Reacted to "Oh this is genius…ask for one friend is less overwhelming for the client and they will naturally be more thoughtful and intentional about the referral" with 👍🏼 01:18:13 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "Can you think of one person that might need a website?" with 🎉 01:18:13 Angela Rolnick: Replying to "Has anyone used the ..." @Naz Gökkaya not hacking. You don’t have to use my code. But, that’s how I learned Showit 01:18:18 saints: Right! 01:18:22 Angela Rolnick: Replying to "Has anyone used the ..." @Leonor Jimenez-Ethier https://thecreativeember.com/free-showit-template 01:18:23 emily | Yofie Creative: Reacted to "I’m a fan of giving a bonus over taking something away like a discount" with ❤️ 01:18:23 Dyllon: Replying to "Oh this is genius…as..." Giphy [ID:JsbYmHJdcuALA71AJE] [Full message cannot be displayed on this version] 01:18:24 Andrea Lacasse: Also ask them for an email intro NOT TEXT haha 01:18:26 Jesse Skinner: yes it is 01:18:26 Tara: 🎂 01:18:37 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "@Whitney Pride I recommend adding a small token giftcard. Otherwise… it drives me nuts that my eye doctor sends me both an email and a text wishing me a happy birthday!" with ❤️ 01:18:38 Dyllon: I always ask for an email intro! 01:18:42 Mollye: YES! Strategic partners 01:18:46 Ericka - the story of [e].: Reacted to "Also ask them for an email intro NOT TEXT haha" with 😂 01:18:53 Angela Rolnick: I need to FOCUS on strategic partners 01:18:58 Dyllon: For clients or white label clients or partners 01:19:02 Jesse Skinner: Never thought of referrals that way 01:19:11 Mollye: photographers, video editors 01:19:14 David Byrd - Personal Web Solutions: Yes! My best referral partner is an IT firm 01:19:17 saints: Love #2 01:19:17 Liz Jimenez Agudelo - Handshake Marketing: I’ve been on the lookout for strategic partners 01:19:21 saints: Replying to "photographers, video..." me 01:19:33 Jesse Skinner: I love the strategic partners idea 01:19:33 emily | Yofie Creative: Reacted to "Also ask them for an email intro NOT TEXT haha" with 👏 01:19:37 Denise van Abel: Yesss, same! I do this with graphic designers, photografers and legal support. 01:19:38 Angela Rolnick: Replying to "Yes! My best referr..." interesting 01:19:41 Bryan Howell: Reacted to "I’ve been on the lookout for strategic partners" with 👏 01:19:45 Naz Gökkaya: Replying to "Has anyone used the showit platform?" @Angela Rolnick oh no no! Sorry if I couldn't write it appropietly. I meant hack by the refer one and get one month hack, I do it a lot with my clients as well that's why I had said it 01:19:45 Liz Jimenez Agudelo - Handshake Marketing: I connected with an HR company who sends me clients who need marketing training and I send them people as business owners are ready to hire more staff etc 01:19:49 Jillian- We Grow the Co: I like being more intentional about asking for referrals 01:19:49 Drew | WTH Design Studio: Replying to "Yes! My best refe..." I partner with an IT firm too! 01:19:52 Dyllon: I just realized tomorrow is the last day! 01:19:56 saints: 100% 01:19:56 Jillian- We Grow the Co: This is so helpful!! 01:19:58 Bryan Howell: Reacted to "I connected with an HR company who sends me clients who need marketing training and I send them people as business owners are ready to hire more staff etc" with 😯 01:20:03 Mollye: Anyone who only does websites and needs a graphic designer in other ways - mollye.edinburgh@outlook.com 01:20:06 Hollie: Can someone link the scripts doc? 01:20:08 Angela Rolnick: Replying to "Has anyone used the ..." @Naz Gökkaya oh, lol 01:20:10 Dyllon: I had to do this in another workshop haha 01:20:15 Angela Rolnick: Replying to "I connected with an ..." smart 01:20:16 Jillian- We Grow the Co: I also haven't done a great job for rewarding referrals 01:20:20 Leonor Jimenez-Ethier: Replying to "Has anyone used the ..." @Angela Rolnick Thank you! Is it okay if I reach out in case I have a question about this. 01:20:26 Jack Simon: Good call 01:20:36 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I connected with an ..." @Angela Rolnick lucky 😂 but I wanna do more like that now! It’s been working out well! 01:20:41 saints: past client bonus 01:20:45 Dyllon: I have a Thrive Agency down the street it is the HQ for their business I thought about running down there. 01:20:59 Sharon Hobson: My best friend is an AMAZING photographer. 01:21:02 Hollie: Kyle, can you link the scripts document? 01:21:06 Angela Rolnick: Replying to "I connected with an ..." I never thought about that, but its super smart 01:21:08 Mollye: Replying to "I have a Thrive Agency down the street it is the HQ for their business I thought about running down there." DO IT 01:21:20 Emily Yong: Reacted to "I connected with an HR company who sends me clients who need marketing training and I send them people as business owners are ready to hire more staff etc" with 😯 01:21:23 Sharon Hobson: Replying to "I have a Thrive Agen..." Yeah!! 01:21:25 Jamie: Reacted to "I have a Thrive Agency down the street it is the HQ for their business I thought about running down there." with 🎉 01:21:29 Whitney Pride: Partnered with a local photographer for a website and branding photos package 01:21:31 Jamie: Reacted to "I have a Thrive Agency down the street it is the HQ for their business I thought about running down there." with 👏 01:21:31 Kyle Miller: Here it is!: https://docs.google.com/document/d/1p-BzMQFf-5NuIn87t-Aza1eSl41AafSrKsE7Df4cpmY/copy 01:21:31 saints: yes it is! 01:21:58 Mollye: I have 2 bigger agencies that send me work! 01:21:58 Denise van Abel: Caroline is going to be very busy 01:22:04 Andrea Lacasse: They get my phone number from friends! I wish they didn’t lol 01:22:07 Sherry Crummy: The local print shop is a great referral too 01:22:15 Naz Gökkaya: I feel much more enlightened at the end of every workshop 01:22:19 Jesse Skinner: processes are great, so many to use 01:22:22 Jack Simon: Reacted to "The local print shop..." with ❤️ 01:22:24 Mollye: Replying to "I have a Thrive Agency down the street it is the HQ for their business I thought about running down there." It is awesome! 01:22:28 Jesse Skinner: Reacted to "The local print shop is a great referral too" with ❤️ 01:22:29 Ericka - the story of [e].: I really like this session! Some things I put into action right away. 01:22:31 Angela Rolnick: Replying to "I have a Thrive Agen..." @Mollye really? 01:22:32 emily | Yofie Creative: I have a friend who set up monthly office hours with her local small biz hub (blanking on the term right now) 01:22:32 Vikram: Another great session!! 01:22:34 Naz Gökkaya: Reacted to "The local print shop is a great referral too" with ❤️ 01:22:35 Dyllon: Replying to "I feel much more enl..." I feel much more enlightened at the end of every workshop Exactly! 01:22:39 Jesse Skinner: Reacted to "Another great session!!" with ❤️ 01:22:42 Naz Gökkaya: Reacted to "I feel much more enlightened at the end of every workshop Exactly!" with ❤️ 01:22:45 Andrea Lacasse: Replying to "I have a friend who ..." Love that. I wish I had a public office but my office is my house haha 01:22:48 Jillian- We Grow the Co: I love having a real system. Thank you so much 01:22:51 Dyllon: Dang it’s really 5 till! This was a blast 01:22:51 Angela Rolnick: Reacted to "The local print shop is a great referral too" with ❤️ 01:22:52 saints: Replying to "Another great sessio..." 100% 01:22:56 Ericka - the story of [e].: My favorite session so far! 01:22:56 Sharon Hobson: So good! I am so excited to get this in place. 01:22:59 Jesse Skinner: Time to work on referrals 01:23:00 Angela Rolnick: Replying to "The local print shop..." I am getting so many ideas! 01:23:05 Kyle Miller: https://docs.google.com/document/d/1p-BzMQFf-5NuIn87t-Aza1eSl41AafSrKsE7Df4cpmY/copy 01:23:30 Andrea Lacasse: Do these emails land in spam? 01:23:33 Andrea Lacasse: I always wonder that... 01:23:37 Dyllon: Giphy [ID:3o6vXNLzXdW4sbFRGo] [Full message cannot be displayed on this version] 01:23:41 Sherry Crummy: Make sure to join your local Chamber of Commerce too 01:23:41 Jesse Skinner: Love it 01:23:46 Emily Yong: Reacted to "I feel much more enlightened at the end of every workshop Exactly!" with ❤️ 01:23:48 Dyllon: Giphy [ID:h5cl6eHMvf0IQ3wJch] [Full message cannot be displayed on this version] 01:23:48 Whitney Pride: Creative juices are flowing regarding business systems! 01:23:49 Sharon Hobson: Reacted to "Make sure to join your local Chamber of Commerce too" with ❤️ 01:23:54 Andrea Lacasse: Reacted to "Make sure to join your local Chamber of Commerce too" with ❤️ 01:23:55 Naz Gökkaya: This day was especially very informative for me! Have so much to work on today!! 01:23:55 Bastian: Antworten an "My favorite sessio..." Definitely 01:23:57 Angela Rolnick: Reacted to "Caroline is going to be very busy" with ❤️ 01:23:58 Mollye: Replying to "I have a Thrive Agency down the street it is the HQ for their business I thought about running down there." Yes - but it is a bit less structured then Bailey models. I either proposal out large projects at larger project fees - or I do hourly for smaller things 01:23:59 Emily Yong: Amazing!! Another excellent session haha 01:24:00 Jack Simon: Good work people 01:24:01 Jillian- We Grow the Co: Woo wooo 01:24:02 Andrea Lacasse: congrats! 01:24:03 Sharon Hobson: Yay!!!! 01:24:05 Liz Jimenez Agudelo - Handshake Marketing: Replying to "Do these emails land..." Sometimes... depends on the platform sometimes 01:24:08 Viki: He is cheating 01:24:08 Ericka - the story of [e].: He does….lol 01:24:09 Dyllon: Giphy [ID:AxaKe2ImWL2Du] [Full message cannot be displayed on this version] 01:24:14 Naz Gökkaya: Congrats people!! 01:24:16 Anna McMillan: Congratulations everyone!!!!!!! 01:24:16 Andrea Lacasse: Turn off gifs for tomorrow hahaha 01:24:17 emily | Yofie Creative: Replying to "I have a friend who ..." @Andrea Lacasse She does it at their place! But you could approach your local library about doing something similar 01:24:18 Leonor Jimenez-Ethier: Reacted to "Anyone who only does websites and needs a graphic designer in other ways - mollye.edinburgh@outlook.com" with ❤️ 01:24:25 Andrea Lacasse: Replying to "I have a friend who ..." @emily | Yofie Creative that’s a good idea 01:24:26 Ericka - the story of [e].: Reacted to "He is cheating" with 👍🏽 01:24:30 Dyllon: Replying to "Turn off gifs for to..." Ahh thats no fun! 01:24:31 Angela Rolnick: Congratulations!! The content conversion kit is AWESOME! 01:24:40 Dyllon: Replying to "Turn off gifs for to..." I will just start writing random things haha jk 01:24:47 Andrea Lacasse: Replying to "Turn off gifs for to..." I’m having fun in the chat connecting with people myself 01:24:51 Dyllon: Giphy [ID:jJQC2puVZpTMO4vUs0] [Full message cannot be displayed on this version] 01:24:53 Andrea Lacasse: Replying to "Turn off gifs for to..." You do you 01:24:56 Kyle Miller: Reacted to "Congratulations!! The content conversion kit is AWESOME!" with ❤️ 01:24:58 emily | Yofie Creative: Replying to "Turn off gifs for to..." @Dyllon Just do it like the kids these days, where it’s one 01:25:00 emily | Yofie Creative: Replying to "Turn off gifs for to..." word 01:25:01 emily | Yofie Creative: Replying to "Turn off gifs for to..." at 01:25:02 emily | Yofie Creative: Replying to "Turn off gifs for to..." a 01:25:03 emily | Yofie Creative: Replying to "Turn off gifs for to..." time 01:25:03 Angela Rolnick: Replying to "I have a friend who ..." @emily | Yofie Creative super smart! 01:25:04 Liz Jimenez Agudelo - Handshake Marketing: Replying to "I have a friend who ..." @emily | Yofie Creative how does this work? Does she do free or paid consults? Real time work? I’m so curious! What a great idea! 01:25:04 Mollye: Another great day! 01:25:10 Dyllon: Replying to "Turn off gifs for to..." Ha 01:25:11 Dyllon: Replying to "Turn off gifs for to..." ha 01:25:12 Dyllon: Replying to "Turn off gifs for to..." ha 01:25:13 Dyllon: Replying to "Turn off gifs for to..." ha 01:25:14 Tiegan Benson: Reacted to "@Dyllon Just do it..." with 😂 01:25:14 Jack Simon: Looking forward to day 5 01:25:17 Dyllon: Reacted to "@Dyllon Just do it l..." with 😂 01:25:17 Sharon Hobson: ADHD is a superpower for this. 01:25:18 Jamie: Reacted to "ha" with 😯 01:25:26 Sharon Hobson: So looking forward to tomorrow. 01:25:29 Hollie: They should consider doing a raffle thing instead of based off the number of posts. Feels more fair that way. 01:25:31 Andrea Lacasse: Reacted to "So looking forward to tomorrow." with 👍🏼 01:25:35 Dyllon: Replying to "Turn off gifs for to..." @Andrea Lacasse I agree! 01:25:35 Jamie: Replying to "Turn off gifs for tomorrow hahaha" cant stand people who app/text like that lol 01:25:42 Sherry Crummy: Connect on LinkedIn. I also have a Marketers Club to share ideas. 01:25:47 Chelsea Enloe: Reacted to "They should consider doing a raffle thing instead of based off the number of posts. Feels more fair that way." with 👍 01:25:49 Ericka - the story of [e].: Everyone should get a chance to win something each day. If you won one day, it should be it moves on to someone else that was next to win. To be fair. 01:25:58 Naz Gökkaya: Reacted to "They should consider doing a raffle thing instead of based off the number of posts. Feels more fair that way." with 👍 01:26:09 Dyllon: Connect on LinkedIn: https://www.linkedin.com/in/dyllon-b-pcdesigns/ 01:26:10 Hollie: Reacted to "Connect on LinkedIn: https://www.linkedin.com/in/dyllon-b-pcdesigns/" with 👍🏻 01:26:13 Angela Rolnick: Replying to "Connect on LinkedIn...." interesting 01:26:15 Sharon Hobson: Too bad the comments can’t be made into a document. Some really helpful stuff here. 01:26:21 Angela Rolnick: Replying to "Connect on LinkedIn...." Just find you Sherry Crummy 01:26:23 Bastian: woooohooo lets get this content guide :D 01:26:28 Viki: Please do!!! 01:26:31 Dyllon: I already have it 01:26:32 Jamie: Reacted to "Connect on LinkedIn: https://www.linkedin.com/in/dyllon-b-pcdesigns/" with 👍 01:26:38 Naz Gökkaya: Replying to "Too bad the comments can’t be made into a document. Some really helpful stuff here." Ouu that would be so great! 01:26:39 Dyllon: I won it 01:26:43 Hailey Campbell: Reacted to "Too bad the comments..." with 👍 01:26:44 Whitney Pride: Reacted to "I won it" with 😂 01:26:48 Liz Jimenez Agudelo - Handshake Marketing: Reacted to "I already have it" with 😯 01:26:48 Britta Just: Replying to "Too bad the comments can’t be made into a document. Some really helpful stuff here." You can save the chat via the three dots in the corner. 01:26:49 Bastian: Hat auf "I won it" mit 😂 reagiert 01:26:49 Sherry Crummy: https://www.linkedin.com/in/sherrycrummy/ 01:26:51 Sharon Hobson: Replying to "I already have it" Ha! Bring the gifs anyway. 01:26:53 Jamie: Reacted to "I already have it" with 😯 01:26:55 Andrea Lacasse: Great session today Bailey thank you! 01:26:57 Jamie: Reacted to "Ha! Bring the gifs anyway." with 🎉 01:26:58 Jamie: Reacted to "I won it" with 😂 01:27:00 Jeff: Thanks! 01:27:02 Liz Jimenez Agudelo - Handshake Marketing: New friend, if we connected on the chat today, would love to connect: https://www.linkedin.com/in/lizjimenezagudelo/ 01:27:03 Ninoshka: Thank you 01:27:06 Jesse Skinner: Thank you 01:27:09 Vikram: Thank you very much. 01:27:10 Kyle Miller: Bye everyone! See y’all on DAY 5, LET”S GOOOOOO!!!! 01:27:10 Hollie: Do a raffle tomorrow, Bailey! 01:27:13 Dyllon: @Bailey Collins I already have it remember I won it! 01:27:15 Emily Yong: Reacted to "They should consider doing a raffle thing instead of based off the number of posts. Feels more fair that way." with 👍 01:27:15 Anna McMillan: BYE EVERYONE!!!! 01:27:18 Jack Simon: Thanks again 01:27:18 Anna McMillan: WOOOOOOOOO 01:27:20 Sharon Hobson: Yay! Bye all! 01:27:23 Jack Simon: Well put together presentation